2020年6月17日 星期三

When Impulse Buys Make You Feel Safe

A toddler-sized vacuum can’t fix the world. But it can make my kid smile, and help soothe me.

When Impulse Buys Make You Feel Safe

Adriana Bellet

I’m taking a break this week, so I asked Kaitlyn Greenidge, an NYT Parenting contributor and the author of “We Love You, Charlie Freeman, to step in for me. Read her previous newsletter, about narrating the world for her daughter, here. — Jessica Grose, lead editor, NYT Parenting

I bought the toddler-sized vacuum cleaner at 3 a.m. in early June. I felt slightly giddy when I pressed the button.

I’d just spent the past four hours scrolling Twitter, watching as police officers injured protesters, reading the vitriol trolls spew, stopping every so often for the more beautiful images — the black cowboys in Texas and the ballroom dancers doing death drops in the middle of a march and the Amish carrying Black Lives Matter signs.

I’d drunk in all the chaos, and I was jittery and sad and scared. My daughter was asleep beside me, and everyone in the house was asleep, too. I had no one to talk to about any of it at that moment. So I bought the toy vacuum cleaner for a little release.

I knew I shouldn’t do it. I knew consuming a child’s hard-plastic toy that is probably going to end up at the bottom of the ocean in 15 years was a terrible response to all of those feelings. But it was an impulse that has been irresistible to me in these months of uncertainty.

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Since March, so many packages have come to the house in Massachusetts, where my daughter and I are quarantining with my sisters, nieces, brother-in-law and mother. My mom ordered something from Amazon nearly every day. My sister did, too. One of my nieces only emerged from her room for the mail check. She is just 11, but was engaged in a long-running, cat-and-mouse game with an off-brand earbud website. Every few days, the company sent her non-Apple earbuds that didn’t work, and every few days she sent them back and requested a replacement. The company was not aware that they were playing this game with a sixth-grader who had infinite patience and still trusted that those in power would do the right thing.

Purchasing nonessentials is always fraught for me. I grew up poor, when the miscalculation of overspending by $20 could mean the lights were out for a week or the car was repossessed.

When you are poor, everyone has advice on what you can do to not be poor, but weirdly, none of it ever comes around to “your employer should pay you a living wage.” Instead, there are many people who wish to tell you that if you just thought better about how to spend that $20, it wouldn’t matter if you were chronically underpaid.

So, as an adult, even small purchases can cause a panic attack. When my daughter was born, I was between regular paying gigs. I remember sobbing as I bought a smoothie at our local juice bar when my daughter was a few weeks old. I was one month away from a recurring paycheck with a comfortable amount of savings in the bank, but I was certain that that $6 would send my family into financial ruin.

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And for a smoothie! What a cliché of a millennial parent I would be. I wouldn’t be able to live the embarrassment down.

I had hoped adulthood, relative financial stability and parenthood would cure me of this anxiety. I did not want to pass it on to my daughter or have her live in the tense atmosphere of it.

But then quarantine and protests and all of a sudden it felt like my anxiety around purchases was justified. I have never bought more things on a whim than during this time: baby-sized tool kits, baby-sized musical instruments and so many novelty onesies.

It’s about control, of course. Life feels normal when I remind myself I can still buy things that will make my daughter laugh or things that will make her look cute. I can’t say what our life will look like next year at this time, whether the record unemployment rates will come for our family. I can say that a toy truck will make her happy today.

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The craziest thing we’ve bought during this spending frenzy is a pool. Not a big one. It is only 3 feet deep and 10 feet long. It happened because my sister and I were talking about what we would do with our kids during this Covid summer, when the Y was closed and we feared the beaches might be closed, too.

In general, our quarantine house is a surprisingly harmonious set-up, but even our close family bonds would be stretched to the limit on the first hot, muggy day of summer. A pool, then, my sister suggested.

“Absolutely not,” I said. “The property values. The housing insurance. It’s not worth it.”

“You’re right,” my sister said. Then she and my mom bought the above-ground pool when I left the room to feed my daughter.

“It was only $700,” my sister said. “If the adults split the cost, it’s not that much.”

I could feel the old wave of money anxiety coming, countered by this new wave of uncertainty for the future. I thought of the first hot day together. I imagined my daughter, who runs hot and always feels sweaty even on a 60-degree day, clinging to me, and the only relief being an electric fan.

“It will be OK,” my sister said.

I spent the next night searching for pool floats. A sloth-shaped one will ship to me in two weeks, I am told.

P.S. Click here to read all NYT Parenting coverage on coronavirus. Follow us on Instagram @NYTParenting. Join us on Facebook. Find us on Twitter for the latest updates. Read last week’s newsletter, about how to manage multigenerational living here.

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2020年6月16日 星期二

On Tech: Conviction reveals Facebook’s dangers

The conviction of a journalist shows that Facebook's harms can't be ignored.

Conviction reveals Facebook’s dangers

Adam Maida

Mark Zuckerberg likes to say that Facebook does more good than harm in the world. But Facebook’s effect on the world is multifaceted and complicated, and the good can’t simply make us forget the bad.

Without Facebook or a digital hangout like it, we might never have seen the bystander video of George Floyd pinned under the knee of a Minneapolis police officer, undermining the official account of Floyd’s death. Facebook gives everyone — even a 17-year-old — a printing press. Yes, that is often very good.

But on the flip side I think about the Philippines, where Facebook has been weaponized by powerful people to vilify and harass their enemies, and where the social network has contributed to a poisoned atmosphere in which even basic facts are in doubt. It is in poorer countries without strong democratic institutions where the good but also the harm of Facebook has been magnified.

Facebook has acknowledged that is has been slow to act in some countries and has more work to do to stop harmful abuses of its hangouts. But Zuckerberg’s mathematical equation — the good outweighs the bad — is too simplistic.

Every time I think something positive about Facebook, I also hold in my mind the profound damage the company has done — and that too should be an indelible part of Zuckerberg’s legacy.

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I am grappling with this again now because on Monday a court in Manila convicted a prominent journalist in the Philippines, Maria Ressa, and a former colleague of cyber libel.

Ressa and her defenders have said the legal case was an effort to silence news publications like Rappler, which she co-founded, that have been critical of President Rodrigo Duterte and his war on drugs that has left thousands of people dead and disappeared.

Davey Alba, my New York Times colleague, wrote a must-read article two years ago about the ways that Duterte and his allies employed Facebook to build a large base of supporters, smear opponents like Ressa and spread hoaxes.

Davey explained to me that Facebook gave Duterte the means to disseminate his message quickly and broadly. And the company’s computer-rigged system that is programmed to circulate the most engaging (and often divisive) material lined up perfectly with the fear, outrage and anger that fueled Duterte’s political campaign and then his presidency.

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There were violent world leaders before Facebook, but as in other countries, the social network and an authoritarian were a match.

Ressa used Facebook to build an audience for her fledgling news organization. But she and other Rappler staff were also targeted on Facebook, and the news outlet devoted its time and resources to combat false information there. As an official Facebook partner, Rappler was tasked by Facebook to protect the Philippines from the worst of Facebook.

Alone, the Philippines shows the worst side of Facebook. But this is not an isolated case.

In Myanmar, Sri Lanka and beyond, there’s a repeated pattern of Facebook’s system rewarding the most outrageous or fear-mongering messages with more distribution, to grave consequence. And Facebook fails to address warnings about the abuses happening under its nose.

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Yes, we want and need to bear witness to police brutality videos. But we shouldn’t accept a genocide in Myanmar or the targeting of a journalist in the Philippines in exchange for it.

Big tech accountability is too important to botch

Members of Congress have been trying to get Jeff Bezos, Amazon’s chief executive, to testify in an ongoing investigation into whether big technology companies wield their power fairly. Amazon’s lawyer said on Monday that Bezos was willing to appear at a House hearing alongside other C.E.O.s. (You’ll notice that is hardly an unqualified yes.)

Bezos is rarely in a position like this, facing questions that he is compelled to answer. I’ll be watching eagerly, if it happens. But I can already tell you that it will be frustrating and pointless.

What I’ve learned from congressional fact-finding sessions like this is that they are theater on both sides.

Too often, our elected officials use these moments to grandstand or catch executives in a lie, and corporate leaders — just as powerful but unelected by the public — say things that might be technically true but not all that revealing.

Both lawmakers and tech companies share the blame here.

There’s a false idea inside tech companies that members of Congress are too old or clueless to understand how tech companies work. But in one of the hearings last year of the House panel investigating competition in technology, both Republican and Democratic lawmakers asked important, probing questions. It was the executives from Facebook, Apple, Google and Amazon who mostly dodged those questions.

I’m not a congressional expert, but I wonder if the format of these legislative accountability sessions needs some tweaks. One critic of tech companies has suggested having congressional staff members tape interviews with witnesses so there would be no time limits and less inclination to show off. A Washington veteran suggested to me that investigative hearings need to happen more frequently because there is a cumulative impact.

The power of big tech companies is an important matter of public policy. We should hold both our elected officials and the big companies we rely on accountable for what they do. The hearings as they exist now are unlikely to do this.

Before we go …

  • Speaking of investigations into big tech power … : European regulators are questioning whether Apple abuses its power by setting onerous terms for app makers who want to reach iPhone and iPad users, my colleague Adam Satariano writes. The regulators are also opening a separate investigation to see whether Apple is blocking alternatives to Apple Pay on the company’s devices.
  • Can a computer be your friend? Cade Metz, a New York Times tech reporter, has a nuanced look at virtual digital assistants that some people now turn to for companionship or to vent about their problems. Some researchers said leaning on chatbots prevents people from dealing with complex human relationships, but many psychologists and users say these digital helpers provide fulfilling emotional support.
  • What. Is. Going. On. In an alarming display of corporate vigilantism, six eBay employees were charged with harassing a Massachusetts couple who wrote an e-commerce newsletter by sending them boxes of live cockroaches, a Halloween mask of a bloody pig’s face and other disturbing material. My colleague Natasha Singer writes that none of the employees now work at eBay.

Hugs to this

No one loves carrots this much. (I recommend watching with the sound on for the full effect of webbed feet on pavement.)

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