2020年7月10日 星期五

On Tech: Sports in a pandemic don’t all stink

Virtual cycling offers lessons for how other sports can appeal to fans leading digital lives.

Sports in a pandemic don’t all stink

A still from the women’s race of Zwift’s virtual Tour de France.Zwift/ASO

The Tour de France, like many major sporting events, is on hold because of the pandemic. But last weekend, I watched cartoon likenesses of professional cyclists fighting to win a virtual version.

Connected to the Zwift virtual world for running and cycling were the real-life athletes riding stationary bicycles in their dining rooms, garages or backyards. When they had to ride up a steep virtual French mountain, I watched a split-screen video feed of their real-life faces straining and their heart rates soaring. It was genuine fun.

Most of you probably aren’t cycling fans like me. But this sport, mostly associated with cheating and rich Europeans, has figured out virtual competitions that are (almost) as inviting as the real thing for athletes and spectators. Virtual cycling offers lessons for how other sports can appeal to fans leading increasingly digital lives.

What surprised me most was how seriously the cyclists seemed to be taking a not-real Tour de France. There were no medals or prize money at stake, yet people at the top tier of their sport were thrashing themselves to win a video game.

“We’re all competitors, and this pandemic has taken that opportunity away from us,” said Lauren Stephens, who won a mountainous virtual Tour de France women’s race on Sunday. “To be able to compete at this level in your living room — for me, it’s pretty enjoyable.”

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On race day, Stephens woke up early in her Dallas home and set up in her dining room, which was filled with stationary bicycles, a 40-inch television to watch herself on Zwift, three fans and a dehumidifier to stay cool. (Cycling indoors is sweaty.) During the race, Stephens and the rest of her Tibco-Silicon Valley Bank team used the messaging app Discord to hash out strategy.

In a way, cycling is an ideal virtual sport. Compared with a basketball team, it’s easier to translate what an individual cyclist or runner does at home into real-world road speeds. And cycling is already technology obsessed. Even many amateurs ride on Zwift have gadgets to measure their vital statistics, and use apps to compare themselves with others who rode up the same hill.

I hope some of the fun elements of virtual cycle racing will mesh with the real thing. It was great to track the pros’ vital statistics like power and heart rates. And even Stephens said the close-up shots of the pros on Zwift showed viewers the pain of racing that TV footage doesn’t capture.

Best of all, without having to travel to France, more than 44,000 mortals got to ride the same virtual Tour de France roads as the professionals. (It took me nearly two hours to cycle the course that Stephens finished in under 48 minutes.)

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I bet racecar fans would get a kick out of driving on the Daytona 500 course, and soccer fans would love to see their favorite players’ heart rates as they raced down the pitch. I got to do the equivalent of both.

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Safe shopping online

After I wrote earlier this week about the potential dangers of products sold on Amazon by a sprawling network of merchants, Christina Barber-Just in Leverett, Mass., emailed with a follow-up question:

If I’m careful to buy directly from Amazon — not another merchant — can I be assured that I’m not going to get a counterfeit product?

Good question. You can never be fully assured something isn’t counterfeit, but retailers like Amazon are legally accountable for the products they sell. In theory, that would make a company more careful about what it sells.

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One of the risks of buying from outside merchants on Amazon is that it’s a legal gray area whether you can sue Amazon over a fake or dangerous product it lists on its site but doesn’t sell itself.

I’ll tell you my personal online shopping habits, Christina.

If I’m shopping on Amazon for a product that could be dangerous if it’s counterfeit or unreliable — vitamins, children’s toys or makeup, for example — I almost without exception make sure I’m buying an item sold by Amazon itself rather than one of the millions of merchants that sell on Amazon.

Here’s what to look for: On the right-hand side of Amazon product pages, underneath the “buy” button there is text that explains the product “ships from and sold by Amazon.com.” That means Amazon bought the item from the product manufacturer and is reselling it, just like any conventional store. That’s what I want.

I tend to keep hunting if the text says a product is “sold by” a different company. There is similar advice with more detailed safety tips here from a Wall Street Journal columnist.

Online at Walmart and Target, I also mostly buy merchandise sold directly by those companies rather than outside merchants — although compared with Amazon, outside merchants represent a small percentage of goods those retailers sell online.

Before we go …

  • The tech surveillance state meets free-love San Francisco: A wealthy technology executive is paying for a private network of security cameras around the city, and he’s found a surprisingly receptive audience, writes my colleague Nellie Bowles. Many San Franciscans are tired of property crimes and are willing to set aside the city’s famously anti-authority streak to install cameras overseen by neighborhood groups rather than the police.
  • You sure about that tech surveillance, San Francisco? A company that analyzes social media posts helped law enforcement track the location and actions of Black Lives Matter demonstrators, according to The Intercept, an investigative news outlet. Civil liberties advocates have said it’s an infringement of privacy rights for law enforcement to use drones, smartphone data harvesting and other technologies to keep tabs on protesters.
  • Who is welcome in the kid-safe zone? After multiple crises about distributing videos of children, YouTube has carved out a spot with child-friendly videos. But Bloomberg News reported that some Black video creators say YouTube has unfairly excluded the programming they make from its app for kids. It’s part of a broader question about whether YouTube and other online hangouts are living up to their pledges to promote diversity.

Hugs to this

It’s Friday. You deserve to watch a baby hugging a dog.

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2020年7月9日 星期四

On Tech: Can Facebook ever stop the drama?

How Facebook's most recent crisis started, and what it says about the company's role in our lives.

Can Facebook ever stop the drama?

Mark Pernice

The words “crisis” and “Facebook” are practically joined at the hip. But the last month or two have been something else.

Facebook has dealt with an employee protest over how it handled inflammatory posts by President Trump, an advertiser boycott over hate speech in its online hangouts, and a scathing civil-rights audit that faulted Facebook for potentially deepening social polarization and fueling the harassment of vulnerable communities.

I spoke to Mike Isaac, who reports on Facebook for The New York Times, about the company’s decisions that helped set off the most recent drama, and what this crisis reveals about Facebook’s role in our lives.

Shira: How did this latest crisis start?

Mike: Beginning last fall, Facebook — and its chief executive, Mark Zuckerberg, in particular — made a series of decisions to give relatively free rein to posts by political figures, including President Trump, even if they said divisive or false things on Facebook.

That set of policy choices is the root of the advertising boycott of Facebook, and it was highlighted in the report that came out of a two-year civil rights audit of the company. Civil rights advocates and others believed that Facebook made a misguided choice to prioritize free expression of the powerful and ignore the harm that expression can cause for people with less power.

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Facebook says it’s stuck between political conservatives who generally want the company to intervene less in what people say online, and those on the left who want it to intervene more. Do you agree?

I get that they’re in a no-win situation. But Facebook put itself in this position. It wants all the power and is doing all it can to keep it, and that means the company will have to make tough decisions and deal with the blowback — even if that blowback is inconsistent.

Are the criticisms now about Facebook actually misplaced anger from the left about Mr. Trump?

That’s an undercurrent, yes, but it doesn’t invalidate the structural problems that critics of Facebook have pointed out for a long time. Facebook has been completely inconsistent with how it referees politicians or other prominent people who say outrageous or misleading things, and it seems like they change their minds depending on the political moment.

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Many of the popular, divisive Facebook posts aren’t from politicians. Is it misguided to focus on what elected officials post?

It isn’t, because what elected officials say has high-stakes consequences — if it makes people less likely to vote, for example.

Is Facebook a mirror on society, as the company says? Humans can be mean and divided, and that’s why Facebook is, too?

It’s not a one-to-one reflection of the world when one influential person — the political operative Roger Stone, for example, as we learned on Wednesday — can manipulate Facebook to spread a distorted view of the world to millions of people.

What might be the next drama for Facebook?

Private Facebook groups are a slow burning crisis in the making. Facebook and Zuckerberg have seen that people are gravitating more to these smaller, closed groups, where extremism can flourish in secret and it’s harder to monitor and moderate. Zuckerberg has said private groups are the future of Facebook, and that’s going to come with a host of problems.

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Amazon (slightly) tames its Wild West

The great thing about Amazon is that it sells almost everything you might want. That’s also one of the most dangerous things about Amazon. And the company just showed that it knows this is a big risk for it and all of us.

You might not notice this when you’re shopping, but most of the stuff sold on Amazon doesn’t come from the company itself but from a sprawling network of merchants large and dinky that set up shop inside Amazon’s virtual mall. (This Crock-Pot for purchase on Amazon, for example, is sold by a merchant called Txvdeals. This one is sold by Amazon itself.)

These mostly unknown merchants give Amazon a larger variety of products than it could ever stock and sell on its own. They also create a dangerous Wild West.

Numerous investigations have found that these merchants have sold thousands of unsafe, sometimes illegal, products, including children’s toys containing lead. Companies complain that some of those sellers trick people into buying shoddy counterfeits, or manipulate Amazon reviews so we think products are better or more popular than they really are.

Amazon’s critics say the company has done far too little to protect shoppers from the rogue merchants. It’s a good bet that Jeff Bezos, Amazon’s chief executive, will be asked about risky merchants when he and other big tech bosses testify at a congressional hearing later this month.

Amazon this week took a notable (and overdue) step that should slightly reduce the risk.

Merchants will soon be required to show their names and addresses on their Amazon profile pages. I know this doesn’t seem like a big deal, but until now merchants who sold on Amazon in the United States — although not in some other countries — were able to shield their business information from the public. That made it harder to hold those merchants accountable for bad behavior.

Some merchants will still find ways to stay anonymous, but this is a good and necessary baby step.

The question is whether Amazon can keep the best elements of its sprawling merchant network, while reining in the abuses that threaten to erode our trust in what we buy there. It’s a tall order.

Before we go …

  • “They encourage people to go from training wheels to driving motorcycles.” The trading app Robinhood says it wants to make financial investing available to a broad group of people. But my colleague Nathaniel Popper also found that compared to similar services, people on Robinhood make riskier investments at a faster pace — which exposes them to more losses. The structure of Robinhood, combined with technical glitches and a difficulty in getting help, has resulted in some heartbreaking consequences, Nathaniel writes.
  • People. Went. Wild. Tyler Blevins — known as Ninja, one of the world’s most popular video gamers — streamed himself playing the Fortnite game on YouTube, and video game fans lost their collective minds. If you needed proof that big-name video gamers can rival the popularity of stars from Hollywood or sports, Ninja just provided it, as my colleague Kellen Browning wrote.
  • A 73-year-old prophecy of our smartphone-addicted lives: A 1947 French film imagined how we would be glued to watching tiny screens as we drove our cars and walked around the world. This premise, posted by the blogger Jason Kottke, was based on the then-emerging technology of television, but it sure … seems familiar.

Hugs to this

Please find a moment today to park yourself in the coolest spot in the house, as Feline Dion (!!!!) does in this video.

We want to hear from you. Tell us what you think of this newsletter and what else you’d like us to explore. You can reach us at ontech@nytimes.com.

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