2020年9月9日 星期三

On Tech: No, Facebook does not reflect reality

Despite what Mark Zuckerberg says, Facebook shapes our world.

No, Facebook does not reflect reality

Delcan & Company

Mark Zuckerberg is the world’s most powerful unelected person, and it drives me bonkers when he misrepresents what’s happening on Facebook.

In an interview that aired on Tuesday, Zuckerberg was asked big and thorny questions about his company: Why are people sometimes cruel to one another on Facebook, and why do inflammatory, partisan posts get so much attention?

Zuckerberg told “Axios on HBO” that Americans are angry and divided right now, and that’s why they act that way on Facebook, too.

Zuckerberg and other Facebook executives consistently say that Facebook is a mirror on society. An online gathering that gives a personal printing press to billions of people will inevitably have all the good and the bad of those people. (My colleague Mike Isaac has talked about this view before.)

It’s true but also comically incomplete to say that Facebook reflects reality. Instead, Facebook presents reality filtered through its own prism, and this affects what people think and do.

Facebook regularly rewrites its computer systems to meet the company’s goals; the company might make it more likely that you’ll see a friend’s baby photo than a news article about wildfires. That doesn’t mean that wildfires aren’t real, but it does mean that Facebook is creating a world where the fires are not in the forefront.

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Facebook’s ability to shape, not merely reflect, people’s preferences and behavior is also how the company makes money. The company might suggest to a video game developer that tweaking its social media ads — changing the pitch language or tailoring the ad differently for Midwestern college students than for 40-somethings on the West Coast — can help it sell more app downloads.

Facebook sells billions of dollars in ads each year because what people see there, and how Facebook chooses to prioritize that information, can influence what people believe and buy.

Facebook knows it has the power to shape what we believe and how we act. That’s why it has restricted wrong information about the coronavirus, and it doesn’t allow people to bully one another online.

Further proof: An internal team of researchers at Facebook concluded that the social network made people more polarized, The Wall Street Journal reported in May. American society is deeply divided, but Facebook contributes to this, too.

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So why does Zuckerberg keep saying that Facebook is a mirror of society? Maybe it’s a handy media talking point that is intentionally uncomplicated.

There are no easy fixes to make Facebook or much of the world less polarized and divided, but it’s dishonest for Zuckerberg to say his company is a bystander rather than a participant in what billions of people on its site believe and how they behave.

Zuckerberg knows — as we all do — the power that Facebook has to remake reality.

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Putting tech creepiness to good use

A reader from El Dorado Hills, California, emailed a follow-up question to last week’s newsletter about Utah’s flawed, but still promising, virus-alert app. Why does any health authority need to persuade us to download another app, when our phones already follow our movements and could be redeployed to figure out whom we might have exposed to the coronavirus?

Yup, fair question. First, I would say that it’s not great for a zillion apps to already collect information about where we go and what we do. But it’s true that one flaw of many coronavirus-tracing apps around the world is that people have to be persuaded to download yet another app, and trust what it does.

Google and Apple are working together on technology that would make it easier for states to notify people who may have been exposed to the coronavirus by detecting phones that come close to one another. With this technology, the states would not necessarily have to create separate health apps.

People still need to trust this virus-alert technology and give it permission to track their whereabouts. Trust in both technology companies and public health authorities has been sorely lacking in this pandemic.

Google and Apple’s technology is also still in development, and some elected officials and public health authorities in the United States and other countries decided they needed to create their own apps to give people more information about the coronavirus or to help track possible exposures. It’s a good bet that some states and countries will incorporate Google and Apple’s virus-alert system into their own early app versions.

Public health experts have said this kind of virus exposure notification technology will be useful for as long as we’re battling the coronavirus. And most people who have followed Google and Apple’s work have said the companies are (mostly) doing the right things to listen to health authorities and also protect people’s privacy.

This virus-alert technology will be flawed, possibly creepy and not a silver bullet, but we need it.

Before we go …

  • Online school stinks. So does in-person school. Crashing websites, cyberattacks and a tangle of technology complicated the early days of back to virtual school for many American school children, my colleagues Dan Levin and Kate Taylor wrote. Online learning problems were a symptom of a lack of guidance from state and federal education officials, one expert told them.And at colleges that opted to reopen for classes in person, my colleague Natasha Singer reported that administrators have sometimes failed to help or effectively isolate students infected with or exposed to the coronavirus.
  • Don’t buy a new phone expecting it to be magically faster: The next generation of wireless technology promises to make our phones zippier and connect our cars and factory equipment to the internet more easily. But right now, the claims about 5G wireless are a lot of hot air. A Washington Post columnist found that smartphones connected to 5G phone networks surfed the internet at roughly the same or even slower speeds than older networks.
  • I’m sorry. It’s pointless to make your canned beans look beautiful. If you’ve been on Instagram, you’ve seen that aesthetic of hyper organized and color-coded food pantries, closets and sock drawers. Go read this New York Times Magazine article about the two people most responsible for this look and how they reflect an online subculture that both fetishizes control over some aspects of life, like stylish junk drawers, while also reveling in being imperfect.

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The Pandemic Is a ‘Mental Health Crisis’ for Parents

There are no signs of relief on the horizon.

The Pandemic Is a ‘Mental Health Crisis’ for Parents

Sophie Lécuyer

Paige Posladek is pregnant, and stressed. She has two children, ages 2 and 4, works part time as a copywriter, and has seen a therapist on and off for several years to help her deal with the loneliness and loss of identity that can come with being a new mom.

Before the pandemic, Posladek, who lives in Kansas City, Mo., felt she had figured out ways to support her mental health: participating in group exercise classes, or meeting up with friends and getting her kids outside. But those mundane joys disappeared when the shutdown started in March. “There’s already so much pressure on parents, even pre-pandemic, to make the right choices for our children,” Posladek, 30, said.

To now be in a situation where she doesn’t know what the right choices are for her children’s health and education has only exacerbated her anxiety. She still has virtual sessions with a therapist, but it’s not as helpful when her kids are popping in and out of frame. “Even therapy has been tainted a little in its ability to provide relief,” Posladek said. “How are we going to help grow and nurture them in this environment, when we’re not even nurturing ourselves?”

As we slouch into Month 7 of the pandemic, the mental health impact on parents remains significant and shows no signs of abating. Though the pandemic has certainly affected the mental health of all demographics, research from the American Psychological Association showed that in April and May, parents with children at home under 18 were markedly more stressed than non-parents.

More recent data from the University of Oregon’s RAPID-EC survey, which polled 1,000 nationally representative parents with children under 5 every week through the end of July, and will survey some of the same parents, as well as cumulative groups, every other week from August to December, shows that parents of young children are particularly stressed.

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Sixty-three percent of parents said they felt they had lost emotional support during the pandemic. According to a study from Harvard’s Graduate School of Education, 61 percent of parents of 5, 6 and 7 year olds in Massachusetts agreed or strongly agreed that they felt “nervous, anxious, or on edge” because of the pandemic.

“This is a chronic destabilizing force to our lives, and to families and parents and children,” said Pooja Lakshmin, M.D., a clinical assistant professor of psychiatry at George Washington University School of Medicine. “We need to be treating this as a mental health crisis, and one that does not have an end we can see.”

Though many parents of young children across demographics are feeling increased levels of stress, two subgroups may be particularly at risk for clinical levels of anxiety and depression right now: women who are pregnant or recently gave birth, and parents who are struggling financially to meet their children’s basic needs.

Before the pandemic, anxiety and depression affected somewhere between 10 to 25 percent of women during pregnancy and in the year after childbirth. Two studies from Canada show those figures have skyrocketed since the shutdown: One study of nearly 2,000 pregnant women showed that 37 percent were showing clinically significant levels of depression, and 57 percent were showing clinically significant levels of anxiety. Another study of 900 women, some pregnant and some with newborns, showed that rates of depression increased to 40 percent from 15 percent during the pandemic, and rates of anxiety rose to a whopping 72 percent from 29 percent.

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Over the course of the pandemic, the biggest stressor for parents surveyed by the University of Oregon’s RAPID-EC project has been an inability to sufficiently feed, clothe and house their children, said Philip Fisher, Ph.D., the director for the Center of Translational Neuroscience at the university, who is leading the project. “We thought early on that fear of getting sick would be the biggest source of stress,” he said, but as time went on, it was clear that parents struggling to meet their children’s basic needs were feeling the greatest ongoing emotional turmoil. Over 60 percent of caregivers who are experiencing extreme financial problems reported emotional distress, compared with just over 30 percent of caregivers who have no financial issues.

So what can parents do to help bolster their mental health in this time of difficulty? Lucy Rimalower, a licensed marriage and family therapist in Los Angeles, recommends asking yourself: What kind of self-care is realistic for you now, not six months ago? The old coping mechanisms you had may not be available any time soon, so if you can even take a tiny break for yourself every day, that’s better than nothing. “Is that a five-minute yoga video on YouTube? Is it a five-minute text exchange with an old friend?” Rimalower said.

“Traditional therapy is fantastic,” but it’s not realistic or accessible for everybody, she added. Rimalower said asynchronous options like therapy apps that allow you to message therapists, rather than have a 50-minute video session, may be helpful for parents strapped for time.

Research shows that exercise (like that five-minute yoga video) and emotional connection (that simple text exchange) are also helpful in reducing stress. The RAPID-EC study found that high levels of emotional support, particularly from local sources, can help mitigate stress levels for families up and down the socioeconomic ladder, and that parents are finding a great deal of solace in their partners, parents and even their own children.

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At first, Dr. Fisher said, the researchers thought that when parents said they got emotional support from their children, they meant older children who were potentially helping care for the under-5 set. But when they dug into their data, they found that “people were finding their little ones to be a source of comfort,” he said.

Despite everything going on in the world, I can personally attest to the blissed-out feelings you can get from an unexpected midday snuggle with your sweet preschooler, who isn’t really thinking about anything except kittens and fighting with her sister right now.

Dr. Lakshmin encourages her patients to tap into new sources of meaning as a parent, whether that’s discovering pandemic-friendly ways to connect with your children, like early-morning bike rides, or creating moments to look forward to. “Little activities to plan can really break up the time,” she said, and be psychologically nourishing. I set up an at-home nail salon for my girls last weekend and it was so intimate and fun for all three of us.

Rimalower described finding a bouquet of flowers that her 4-year-old son had left outside her door during a session with a patient, and being reminded that our little ones “have basic needs that are not that concerned with the pandemic,” she said. “I feel like I’m an impostor, pretending like everything is OK with our kids, but what’s wrong with a few minutes of things being OK?”

P.S. Follow us on Instagram @NYTParenting. Read last week’s newsletter, about how to keep a love of learning alive during this strange school year. If this was forwarded to you, sign up for the NYT Parenting newsletter here.

Want More on Personal Pandemic Challenges?

Tiny Victories

Parenting can be a grind. Let’s celebrate the tiny victories.

My 4-year-old’s favorite toy right now: party streamers taped to paper towel tube. Take it to another level: turn on the electric fan. — April Ordoñez Le, San Diego

If you want a chance to get your Tiny Victory published, find us on Instagram @NYTparenting and use the hashtag #tinyvictories; email us; or enter your Tiny Victory at the bottom of this page. Include your full name and location. Tiny Victories may be edited for clarity and style. Your name, location and comments may be published, but your contact information will not. By submitting to us, you agree that you have read, understand and accept the Reader Submission Terms in relation to all of the content and other information you send to us.

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