2020年9月18日 星期五

On Tech: Don’t quit Facebook. Change laws.

What to do if you think Facebook worsens misinformation and hate speech.

Don’t quit Facebook. Change laws.

Ariel Davis

There was a predictable backlash this week when celebrities like Kim Kardashian West stopped social media posts for a day on Instagram, the photo-sharing site owned by Facebook, to protest the social network.

This is a stunt, some people said. If you think Facebook worsens misinformation and hate speech, just quit the social network. Dear readers, you too might have felt guilty for still being on Facebook.

A recent book by the leftist lawyer and activist Zephyr Teachout short-circuited this narrative for me. The point shouldn’t be bigger or more draconian shaming and blaming of companies people think are irresponsible, she wrote. The goal should be changing laws.

In short: When you get mad at Facebook, don’t ask it to change. Ask your government to change Facebook.

“The target really should be Congress now,” Teachout told me. “You can snark at Kim after you call Chuck,” referring to Kardashian West and Senator Chuck Schumer of New York. Or substitute your own elected official.

Teachout’s book, called in part “Break ‘Em Up,” had two points about the prevalence of consumer protests of companies, whether they’re against big banks, pharmaceutical giants or Facebook.

First, it’s unfair and counterproductive to ask people to give up an essential communications tool like Facebook to have any say on its impact on the world. You don’t have to quit driving to demand safer roads.

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And second, it is an aberration in history for people to fight what they believe are unfair corporate practices with personal consumer action. It validates the power of the company, and neuters the responsibility of government. (Binyamin Appelbaum, a member of The New York Times editorial board, made a similar point in a new column.) Instead of urging power companies to burn less fossil fuel, tax the carbon emissions.

One problem with the idea of changing laws and not Facebook is that even the company’s critics don’t necessarily agree on what regulation or laws should be imposed. (Teachout’s prescription: Ban advertising tailored to our habits for “essential communications infrastructure,” and — as the book’s title suggests — break up Facebook, and about two dozen other companies.)

And — while it really, really makes me cringe to type this — companies can be more accountable than our elected officials. People don’t think governments will do anything, and companies might.

That’s one reason Color of Change, one of the civil rights groups behind this week’s celebrity social media freeze and a recent pause of big companies buying ads on Facebook, said both consumer boycotts and pressure for government-imposed changes are needed.

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“Our goal at Color of Change is definitely longer term systemic change and specifically legislative change,” said Arisha Hatch, the organization’s chief of campaigns. That takes time, she said, and company boycotts give people “something small, easy and strategic that they can do to actually win real world change for Black people.”

Teachout said that she believed the boycott campaign against Facebook was wildly successful in educating people and shaming the company, but she also believed it proved her point that protests aimed at changing corporations don’t work.

“Boycotts that reinforce that Mark Zuckerberg is our king and should be kind to us are dangerous,” Teachout said.

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The TikTok edition of, ‘Oh, this again?’

The Trump administration on Friday announced what sounded like a death sentence for TikTok in America. Except … was it?

The back story, again: This video app from a company in China has created a royal mess. Some American politicians and others worry that it could become a way for China’s government to suck up information on Americans or spread a China-friendly view of the world.

There are reasons to be worried about TikTok, and reasons to believe that concerns about it are motivated not by national security but nationalism. The reality is probably a little bit of both.

After many months of this, the Trump administration gave TikTok an ultimatum weeks ago: Sell to an American company or essentially close down the app in the United States. This threat seemed, in hindsight, to be mostly empty or a negotiating tactic.

Days ago, an arrangement was proposed in which Oracle, an American software company, agreed to keep watch over TikTok’s data and make relatively cosmetic changes rather than a wholesale Americanization of the app. The risk of TikTok being potentially abused for Chinese data harvesting or propaganda wouldn’t be reduced much, if at all. It was all much ado about not much.

Except now, in a plot twist of a very dull soap opera, the White House seems to be blowing up that arrangement. Maybe. I don’t know.

My colleagues Ana Swanson and David McCabe reported that the Trump administration announced new restrictions that it said would, in practice, ban the TikTok app — along with WeChat, another app from a Chinese company — in the United States.

A threat of a ban, again. I have questions.

If I wait five minutes, will all of this change? Will the White House follow through with a new set of rules that are convoluted at best? Are Apple and Google, which control the app stores, required to go along with a government order to cripple these two apps?

And the administration’s rules appeared to soon prohibit updates to and new downloads of the TikTok app in the United States. But a deadline for a hard ban has now moved from Sunday to Nov. 12 — yes, after the presidential election, when these rules might not matter anymore.

It seems like there’s a final word on TikTok. But let’s see what happens. On TV, soap opera story lines drag on for decades.

Before we go …

  • Algorithms! You’ve read here about ways in which software decisions derived from digital data can perpetuate bias in law enforcement and student grades. Jennifer Miller writes for The Times about whether home mortgage lending — an area of finance historically hampered by racism — can be more effective and more fair if software makes decisions on loans and not humans.
  • Yes to the power of girls: The Atlantic writes about the double-edged sword for teen girls who get “TikTok famous.” The allure of TikTok is the promise of freedom and a powerful connection with other girls. It can also be overwhelming to be hypervisible or be subject to people’s harassment.
  • This is an interesting idea: My colleague Kevin Roose has talked about YouTube’s automated video recommendations pulling people into ever more extreme or dangerous ideas. But as with most algorithms, outsiders don’t know why YouTube suggests what it does, and how often it pushes people to extremes. The foundation behind the Firefox web browser is trying to piece together how YouTube’s recommendations work through crowdsourced research.

Hugs to this

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2020年9月17日 星期四

On Tech: One family’s remote-school tale

Like many parents, Valerie Cruz is dealing with a tough situation and making it work.

One family’s remote-school tale

Somnath Bhatt

Virtual school is going better for Valerie Cruz and her son Brian now than it did last spring. It’s still not easy.

She and Brian, who started seventh grade this week, are no longer trying to do work and school sharing a single laptop and smartphone as they did a few months ago. Brian’s school, Immaculate Conception in the Bronx, resumed with live online instruction instead of the self-guided lessons from the last school year. His teachers are in constant touch.

Many schools, teachers and parents are better prepared for remote instruction this fall than they were in the pandemic panic of the spring. It’s still a disaster for many, difficult even in the best of circumstances and unmanageable for some families, including those who are homeless or can’t access reliable internet service.

Cruz is balancing her hope, anxiety and personal challenges that make remote learning harder. She is a single mom with a full-time job out of the house, and she had to scrimp to buy internet service at home.

Like many parents, Cruz is dealing with a tough situation and making it work. She said that the school had been supportive, and that Brian liked the independence of online learning. She feels differently.

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“I’m not a fan of it,” she told me. “I feel like he’s missing a lot of the socialization that he should have and the routine.”

When school resumed, Brian’s parochial school gave families a choice of in-person classes or learning from home. Cruz said that she and Brian have health conditions that put them more at risk from the coronavirus, so they opted for virtual. People who chose remote instruction needed to stick with it for at least one quarter of the school year.

Cruz said many things were going well so far. Through the New York Education Department and the school, she got an iPad and laptop for Brian to use for online video classes and his class work. Parents got a run-through of the curriculum for the semester, and she dropped by school last week to pick up textbooks. Teachers are holding virtual “office hours” for one-on-one time with students who aren’t there in person.

None of that happened in the spring, when students worked on assignments on their own and posted them to Google Classroom.

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And now, at least, Cruz has internet service — although that was a slog. She said she hadn’t needed internet service at home, and then suddenly did when both her job and Brian’s school went remote in the spring. She piggybacked on a friend’s service for awhile or used her phone to provide internet, but the connections were spotty.

Cruz said she tried to call for discounted internet service for families, but she couldn’t get through. She’s cut back on other expenses to buy a $135-a-month package of internet, phone and TV service.

Cruz said she was hopeful about the new school year, but also anxious. She is back working in the office of a vision health care organization part of the week, and she’s worried about Brian staying on task when she’s not home. She sees his teachers working hard, but is concerned that they’ll burn out.

“They’re doing a wonderful job with what they have,” Cruz said. Without more money and manpower, “it’s hard to see how to make that better.”

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Helping us make sense of the information soup

There is so much information fired at us every day about what’s happening in our world — a lot of it good, some of it twisted or false. It’s difficult to be an informed person.

The New York Times started a feature called Daily Distortions in which our reporters debunk and add context to misinformation that has spread online. It’s helpful!

I saw earlier this week what seemed to be a disturbing report on Facebook that a man with a Molotov cocktail had set off the wildfires that are devastating parts of Oregon. It turns out, NOPE.

My colleague Kevin Roose walks through what was true and not. Short version: There was a man with a Molotov cocktail who was suspected of setting several small fires, but the fires were put out quickly and didn’t cause any damage. This man wasn’t why the wildfires started.

The false information countered the reality that the causes of wildfires include climate change, which makes places hotter and drier.

(Side note: Have you seen the TikTok videos of a firefighter explaining the reality behind incorrect theories about the wildfires?)

Other items in the Daily Distortions feature already: A Twitter account that began as a parody switched into a hub for false information about the wildfires in the West. And Facebook and Instagram flagged clips of a Fox News show that repeated false information about the origins of the coronavirus.

For more reading on this topic, I found this column from June to be a useful guide to evaluating the information we see online. And my colleague Jessica Grose this week wrote about what to do when fellow parents share falsehoods on social media. Empathy, openness and kindness are key. (To everything in life, really.)

Here is something else to keep us informed: Will the pandemic permanently inject more technology into health care, and what does that mean for our well being? The Times is hosting a virtual event today at 2:30 p.m. Eastern time to wade into telemedicine, the privacy of our health information, the future of Medicare payments and more. You can reserve a spot here.

Before we go …

  • Health data isn’t always useful: Is it useful for people to regularly measure their blood oxygen saturation — a feature new to the Apple Watch and in some other smart watches? Probably not for most healthy people, my colleague Brian X. Chen wrote after asking medical experts. He explained when the feature might be useful now or serve as fodder for future health research, and when it might make us unnecessarily anxious.
  • Amazon is coming to your neighborhood: I’ve written before about Amazon opening more merchandise warehouses and delivery stations close to large population centers to make speedier deliveries. Bloomberg News detailed Amazon’s suburban expansion, and described one town that is glad to have Amazon move in but is worried about clogging neighborhood streets with delivery vans.
  • A death sentence by a Zoom court: Nigeria is grappling with whether virtual courts can be fair, the technology news publication Rest of World wrote. Some lawyers and legal advocates in the country say a man who was issued a death sentence in a trial over Zoom didn’t get all the legal options that would have been available in an in-person trial.

Hugs to this

A tweet from my colleague compelled me to look at photo after photo of Valais Blacknose sheep. I’m now obsessed with the patches of black wool on their knees.

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