2021年1月5日 星期二

On Tech: V.R. is not a hit. That’s OK.

Not every technology needs to be in the hands of billions of people to make a difference.

V.R. is not a hit. That’s OK.

Aaron Lowell Denton

You might never watch a movie in virtual reality with friends, despite what Facebook’s Mark Zuckerberg suggested five years ago. You might never buy stuff with the computer-based currency Bitcoin. You might never zip around in a robot-driven car.

These technologies excite people’s imaginations and hold enormous promise — but they may never be as widely used as their proponents hoped. And that’s probably OK.

Not every technology needs to be in the hands of billions of people to make a difference. Finding a comfy niche can be good enough.

Recently, my colleague Kevin Roose confessed his love of strapping on virtual reality goggles for workouts that left him sweaty, sore and smiling. We’ll have to take Kevin’s word that lunging at virtual flying triangles on his patio is fun, but it is noteworthy because V.R. has mostly been a disappointment.

Not so long ago, V.R. was predicted to become a Very Big Deal, but instead most of us are happy to ignore it. The same goes for a similar technology called augmented reality, which mixes virtual images with the real world and allows people to check out how a pair of shoes might look with their outfit or play the Pokémon Go smartphone game in the park.

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Sales of some V.R. systems like Facebook’s Oculus did increase during the pandemic, and it’s possible that V.R. and augmented reality could still make it big as Apple, Facebook and other companies keep working on the technologies. For years, though, they have remained far outside the mainstream.

As Kevin’s column showed, that doesn’t mean that these technologies are destined for the dustbin of failure. It highlights the vast middle ground between a flop and a technology used by billions.

Like Kevin, I can imagine strapping on V.R. goggles to take a bike ride in an immersive virtual Sicilian countryside. And some of the most compelling uses I’ve seen for augmented reality have not been for sneakers and games, but in settings like factories and field service where workers might fix elevators while consulting virtual repair manuals.

I’ve written before about our affinity for cool technology over more pedestrian advances, and how this fixation can lead to overheated predictions that the latest flashy tech thing will take over the world. Our interest wanes if something turns out instead to be Not That Big of a Deal.

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This pattern of hope for a cool new tech, followed by disappointment and then a possible second act is so common that the industry research group Gartner has given it a name: the hype cycle, with a low point (the “trough of disillusionment”) about where V.R. has been.

After the trough comes the slope of enlightenment, when people retool to figure out where a technology could be put to more effective use. (You either love these metaphors or you hate them.) The outcome may not be as momentous or world-changing as initially hoped, but that doesn’t make a technology pointless.

Like V.R., driverless cars may never hit the road in huge numbers — or they might! — but there are potential uses for short-haul delivery vans or fixed routes in office parks. Bitcoin seems so far like a pointless speculative plaything, but similar financial technologies could find a purpose in enabling collective ownership of communal projects like internet networks or local news organizations.

These niches don’t fit the breathless predictions that everyone in the world might use virtual currency or strap on V.R. goggles, but that’s not a terrible thing. Sometimes we need to lower the bar for success.

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Fighting the coronavirus in 2021

Monday’s newsletter had predictions from several of my colleagues about technology-related developments that could be huge in 2021. A New York Times health and science reporter, Katherine J. Wu, says she expects that at-home coronavirus tests will be widely available in 2021, and vaccines to combat Covid-19 may clear the way to tackle more diseases.

This may not be “technology” like software and apps, but initiatives to turn back the coronavirus are the biggest human innovation in years. More from Katherine:

The Food and Drug Administration in November and December gave the first emergency clearances for fully at-home coronavirus tests — products that can tell people in minutes whether they’re infected with the virus.

These tests, which are made by Lucira, Ellume and Abbott, aren’t as accurate as ones that route people’s samples through laboratories. But they’re faster, more convenient and should start rolling out en masse this year.

They cost $25 and up, some require a prescription and it’s not clear how insurance will work. But with long delays for conventional lab testing in many parts of the United States, many experts see at-home tests as a welcome pandemic-fighting tool.

And in vaccines, two of the ones designed to protect people against Covid-19 are based on a molecule called messenger RNA, or mRNA. It’s a landmark achievement. No other vaccines based on mRNA have made it to this stage before.

The mRNA contained within them is packaged into greasy bubbles that protect the material as it is delivered into cells. Once inside, the mRNA instructs the production of a so-called spike protein, which can teach the immune system to recognize and fight off the coronavirus.

Compared with the ingredients of other types of vaccines, mRNA is very easy to make in large quantities in the lab. Scientists think this will clear the way for many more mRNA vaccines in the future against many types of diseases — not just Covid-19.

Before we go …

  • This could be big in Southeast Asia: Two of Indonesia’s prominent young tech companies, Gojek and Tokopedia, are discussing the possibility of merging, Bloomberg News reported. If it happens, the combined company would be something like Uber, Amazon, DoorDash and PayPal under one roof — in a region where internet use is soaring.
  • What Georgia voters are seeing on Facebook: When Facebook ended a temporary ban on political ads ahead of Tuesday’s Senate runoff election in Georgia, the material in state residents’ Facebook feeds appeared to dramatically shift. Partisan campaign accounts started to elbow out election-related material from traditional news organizations, according to an analysis by the Markup of dozens of Facebook users in Georgia.
  • Is Jeff’s Beard Board the nicest place on the internet? An online forum about facial hair is a place for advice and “unfettered positivity,” Bianca Giaever wrote in The Times. Among the 23 rules for the beard forum: No harassment and no recommending Rogaine to promote growth.

Hugs to this

A woman found a cat inside her Christmas tree at 4:15 a.m. (Except it was NOT a cat.) What followed was chaos, poking with brooms, a whining dog and a tussle over a light fixture. (If this happens to you, we’d recommend calling in the professionals.)

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2021年1月4日 星期一

On Tech: Tech predictions for 2021

Times journalists share the technology-related developments they think will be big this year.

Tech predictions for 2021

Brenna Murphy

Hello! On Tech is back from our holiday break. I read books, took walks, ate far too many desserts and watched a million episodes of “Midsomer Murders.” I hope you also had a chance to reflect and recharge.

For our first newsletter of the new year, I asked a selection of New York Times journalists to predict technology-related developments that they think will be big in 2021.

Digital remittances will most likely soar in 2021.

Miriam Jordan, national immigration correspondent:

I saw firsthand how the pandemic made immigrants more receptive to smartphone apps such as Remitly and TransferWise to send money back home. There may be no going back to more traditional remittance payments.

In August, I spoke to Mexican guest workers harvesting tomatoes on the Eastern Shore of Virginia. Because of the coronavirus risks, their employer had restricted their daily travel to the fields and their dormitories. The workers couldn’t make the usual visits to tiendas, or stores, where attendants typically assist with money transfers that help family members back home pay for food, education, clothing and consumer goods.

I recall one guest worker showing me an app for one of the digital-transfer companies on his cellphone and telling me it worked well and was cheaper.

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Lawmakers will take on comprehensive federal privacy legislation. (Hopefully.)

Greg Bensinger, member of the New York Times editorial board:

Lawmakers on both sides of the aisle have indicated that they suddenly care about Americans’ privacy rights online. I am looking forward to them putting their money where their mouth is in 2021 by rolling out comprehensive federal privacy legislation.

Is this a pipe dream? Yes. But if anything good comes from backlash against technology companies, I hope it’s that consumers have more control over the rights to their own data.

Policy challenges for technology companies will probably grow.

Cecilia Kang, technology and regulatory policy reporter:

I have no reason to believe the Biden administration will go easier on the technology sector than its predecessor. His choices to lead the Federal Trade Commission and Justice Department will most likely continue to pursue the antitrust cases against Facebook and Google. There could be lawsuits against other big tech companies, too.

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An important legal shield for internet companies, Section 230 of the Communications Decency Act, will be high on the list of tech policy fights for 2021. And I can’t wait to sit in the courtrooms as the government antitrust lawsuits against Google and Facebook unfold. It’s rare to hear top technology executives and their rivals bring their cases into the open. The legal theories are also interesting and could set precedents for the internet.

But I’ll have to wait awhile to satisfy my curiosity. The judge for the Google antitrust case has said the trial will start … in 2023!

You may have to download an app to attend a game.

Kevin Draper, sports business reporter:

The pandemic will most likely encourage more sporting venues to require fans to ditch paper tickets and money and instead download an app from the team, the stadium or Ticketmaster. In one example of the digital shift that may spread, people who want to buy concessions in cash at the Atlanta Falcons stadium must already go to kiosks to convert money into a prepaid debit card.

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Mobile payments and tickets reduce scalping and ticket fraud, speed up purchases and provide security officials with information on who is in the building. But forcing fans to use apps allows them to be more easily tracked or hacked, excludes people who can’t or won’t use credit cards or smartphones and denies people who love collecting ticket stubs — as well as sports halls of fame.

Our fancy gadgets won’t be where the action is.

Brian X. Chen, personal technology columnist:

I believe that in 2021 we are going to see an even bigger emphasis on software and internet services that help us live through screens, and a reduced focus on gadgets.

Video chat apps like Zoom, Google Meet and Webex have been around for years, but they were forced to improve quickly when so many people flocked to them during the pandemic. We’ll probably see more products similar to Peloton and Apple Fitness+, which virtualize fitness classes. I’ve seen farmers market merchants accepting mobile payment services like Apple Pay and Square, and I don’t see them reverting to cash-only operations for a long time — if ever.

Notice that none of the above is about hardware. Our phones, laptops and other devices are already very capable, so the focus is going to be on the capabilities we gain through software and services.

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Before we go …

  • An unusual step for workplace organizing: Labor unions are relatively rare among the white collar employees at big technology companies. But my colleague Kate Conger reported that more than 225 Google workers said they formed a union with a goal of providing structure for employee activism on issues including pay discrimination and technology ethics.
  • Technology that really helped in 2020: In his annual Good Tech Awards, The Times’s Kevin Roose praised less-heralded technology projects that made a difference. They include a volunteer group that helps improve government technology, community-based efforts to inform communities of color about potentially harmful technologies, and party-style games that kept Kevin sane.
  • The echoes of FarmVille: The silly farm game that everyone was playing on Facebook in the early 2010s shut down last week. My colleague Daniel Victor wrote that the techniques FarmVille popularized — including nagging notifications to friends and encouragements to check back daily to tend to your crops — are “now being imitated by everything from Instagram to QAnon.”

Hugs to this

Check out this series of cats navigating an obstacle course of plastic cups. Extra cuddles for the extremely ungraceful Flounder.

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