2021年2月10日 星期三

On Tech: Profits steer our digital future

Plus, let's do TikTok all over again?!?!

Profits steer our digital future

Dae In Chung

To help understand where our digital lives are going next, I'll steal a line from "All the President's Men": Follow the money.

Why is Spotify going big into podcasts? Because music streaming is a financial death trap and Spotify has to find something that isn't. Uber's push into delivering everything is a classic tactic: If one business isn't profitable, use it as a foundation to sell something else that is. Apple is branching into fitness class subscriptions and (maybe eventually) cars because it's trying to find a second act after the iPhone.

The companies that shape how we spend our time and money and remodel industries make choices based not only on what's compelling to us but also on what's helpful to their bottom lines.

This is not bad! Money is handy! And I'm oversimplifying companies' complex strategies. While profit motives don't explain everything, they are a useful lens to see where technology is headed and why.

To illustrate this, I'll look at two successful tech giants: Amazon and Google.

Amazon got its start in retail, where making a profit of a few pennies from each dollar of merchandise sold is considered great. Just about anything that Amazon does next is relatively more profitable than buying blenders and dog food from the manufacturers and reselling them to us.

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It's one reason that Amazon can wade into a gazillion different businesses that might not make immediate sense — even groceries, which is a skimpy profit business. It's the magic of starting life with crummy profit potential. Anything new is probably more profitable.

Google, on the other hand, got its start in digital advertising, which is basically pure profit. Just about anything it does next pales in comparison.

Even if Google doesn't make as much of a profit on each fresh dollar of sales, getting into new fields keeps the company humming and extends its technologies into new areas. That's true for Amazon, too.

But Amazon and Google's divergent profit origins create an interesting dynamic. Selling cloud-computing software to businesses generates the majority of Amazon's pretax profits. But for Google, which is in the same business and wants badly to compete with Amazon, cloud computing will never be as profitable as Google's main money machine. Does that even subtly reduce Google's incentives to get serious about this business?

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This is an issue for Apple, too. Selling an Apple car may simply not generate the same profit as it's used to. Apple is probably aiming for the luxury car market, and even the fancy car companies most likely generate lower profit margins than those of iPhones. (Seriously, Apple is really good at money.)

I don't want to be myopic about this. Apple rethinking transportation is an exciting prospect for us and could keep the company a technology leader for decades to come. But corporations' profit motives will affect what technologies they pursue vigorously or not.

Tech companies love to talk about divining our deepest desires and changing the world. Money is an uncouth motivation. But sorry. Money does make the world and technology go 'round.

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Let's do TikTok all over again?!?!

That sound you're hearing might be my frustrated shrieking.

The arrangement to keep the TikTok app operating in the United States under the partial ownership of Walmart and Oracle is … probably not happening, The Wall Street Journal reported.

You might recall that this deal last year was the result of the bizarre spectacle involving the president of the United States negotiating a business deal in public with some of the world's powerful executives.

This was motivated by concerns about TikTok being owned by the Chinese internet giant ByteDance. Because there's little separation in China between private companies and the government, some American officials feared that the short-video app could be abused to spread propaganda and steal Americans' personal information.

Some of the concerns about TikTok were legitimate, and some seemed motivated by misdirected nationalism. Either way, the U.S. government's threat to shut down TikTok and the scramble to make its ownership more American amounted to nothing.

But now, there's a chance for a do-over. The Journal reported that the Biden administration was determining its own response to the potential risk of Chinese software.

This time around, let's be more thoughtful about how we approach this. Because while TikTok is the first wildly popular technology in America that originates from China, I doubt it will be the last.

This time, let's consider ways to make all kinds of apps — not just TikTok — more transparent about material dictated by computers that can pull people into conspiracy theories. This is a chance to reconsider mostly unrestrained harvesting of Americans' data — by foreign and domestic companies.

This is an opportunity, too, for Americans and our government to grapple with what we want to do about global technology becoming less dominated by the United States. One question is whether American officials and the public should be focusing attention on the most serious technology threats from abroad. (TikTok might not be it.)

And lastly, all of this requires our politicians and companies like Facebook to stop using China as a catchall boogeyman.

TikTok Part 1 was pointless. Let's make the sequel mean something.

Before we go …

  • A less shouty Facebook feed. Maybe: The company shifted its computer formulas in a test to show people less material deemed political, my colleagues Kevin Roose and Mike Isaac reported. The goal is to make the feed feel less heated, but Facebook stopped similar experiments in the past after determining that they reduced the time people spent on the app.
  • Don't ignore Twitter vs. India: On grounds of free speech, Twitter is refusing the Indian government's demands to block some accounts belonging to journalists, activists and politicians, BuzzFeed News wrote. My colleague Karan Deep Singh wrote that Twitter did block or hide from view hundreds of other accounts on government orders. This might be the biggest showdown so far between a social media company and a democratically elected government.
  • These people are good. More people like this, please. My colleague Sharon Otterman and CNN wrote about people who are using their tech expertise to pinpoint open coronavirus vaccination appointments and round them up on simple websites or on social media.

Hugs to this

HAVE YOU SEEN THE ZOOM CAT LAWYER? A Zoom legal hearing (briefly) became a spectacle when a lawyer couldn't remove a kitty cat virtual image.

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Is My Kid a Hypochondriac?

Or is she just living in a pandemic?

Is My Kid a Hypochondriac?

Simone Noronha

A lot of parenting questions boil down to: Is this a thing, or is something wrong? We're doing an occasional series explaining why certain things seem to happen to your kid (or to your body or to your relationships) as your child grows. This week, we're talking about how to know when a child's health anxiety becomes a problem. Read previous "Is this a thing?" newsletters here. If you have a question for a future "Is this a thing?" email us.

Q: My 5-year-old has become a little hypochondriac! She's convinced she is allergic to many things because she gets "itchy." She also had a couple of nose bleeds in November, and I now have to do a daily nose check for her. Is this a thing, or an amplified response to pandemic anxiety?

— Heather Thitte, Portland, Maine.

A: I'm glad you asked this question, because so many people, regardless of age, are feeling heightened anxiety about their health during the pandemic. A full three quarters of adults said they were somewhat or extremely anxious about Covid-19, according to a public opinion poll sponsored by the American Psychiatric Association in the fall. Health anxiety in general was up about 9 percentage points from 2019.

I typically don't worry much about health, but these days whenever anyone in my family experiences an errant symptom I find myself thinking: Is this allergies or Covid? Is this seasonal affective disorder or Covid? Is this just plain exhaustion, or am I going to die? And on and on.

I mention this because I think we need to normalize some level of additional fear, for ourselves and our kids. "We're in the midst of a pandemic and even if parents are trying to shelter their children from unnecessary news, kids know that people are ill, they know they can't see family," said Dunya Poltorak, Ph.D., a pediatric medical psychologist in private practice in Birmingham, Mich. "It's perfectly reasonable and natural for kids to be concerned about health and well-being, particularly their own."

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So what can you do about a kid who is worried about illness, and how can you tell if it's tipping from an understandable response to Covid into anxiety that may need medical attention? I asked two child psychologists for their advice.

Get your own fear in check. It's important to know that our health anxiety can trickle down to our kids. If you're concerned that your child is overly anxious about their health, "Look at yourself first. Recognize your own concerns and your own big feelings, and then look at your kids and what they're worrying about," said Abi Gewirtz, Ph.D., a clinical psychologist, professor at the University of Minnesota and the author of "When the World Feels Like a Scary Place: Essential Conversations for Anxious Parents and Worried Kids."

Dr. Gewirtz emphasized that being mindful of what you share with your children doesn't mean pretending nothing is wrong — it means you don't tell them you're up three times a night because you're scared about the new Covid variants. Instead, listen to their fears and acknowledge them, and then reassure your kids that you are looking after them and doing all you can to keep them safe.

Try redirecting instead of reacting. For example, instead of agreeing to check for nose bleeds every day, Dr. Poltorak suggested trying to give your child an activity to focus on. You could say something like: "Nosebleeds are so common in winter, but they're nothing to worry about. Why don't we go play with your Legos or get your work space ready for school?"

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Make it fun. Or, if you're going to continue with the daily nose check, try to add some humor into it, Dr. Gewirtz said, without making fun of your child. Pretend to find a colony of bunnies in your kid's nose, and hop away.

Brainstorm solutions with your child. You can acknowledge their discomfort — in this case, itchiness — and ask them what they think might help them feel better, Dr. Gewirtz said. I have found the promise of "magic lotion" (a.k.a., regular lotion) can fix all manner of problems with my kids, from itchy legs to scrapes to mild sleeplessness.

For older kids, check in daily. Starting in late elementary school, children may be getting their own information, and not always from the best sources. For example, a friend of my daughter's told her that another child at their school had died from the coronavirus, a garbled story that turned out to be false. So make sure you're checking in regularly with your kids about what they are hearing about Covid, and where they heard it. "I'm a strong believer in the family meal as a way to check in and provide some emotion coaching about what is happening," Dr. Gewirtz said.

Find ways to relax together. Whether it means putting on a Cosmic Kids Yoga video, doing a guided meditation or just having a family snuggle and reminiscing about good times, getting calm with your kid can help them worry less, Dr. Poltorak said.

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When to worry. Both experts said that if a child's anxiety over their health is so intense that it is interrupting their daily life — their sleeping or eating is affected, or it's keeping them from going to day care or school — it's time to talk to your pediatrician about additional help.

P.S. Follow us on Instagram @NYTParenting. If this was forwarded to you, sign up for the NYT Parenting newsletter here.

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Tiny Victories

Parenting can be a grind. Let's celebrate the tiny victories.

After my son spilled a jar of sprinkles all over the kitchen, he was devastated. He'd been so excited about baking cookies, and I knew his mood might get worse when he saw me vacuum the sprinkles up, so I said, "Wow, this vacuum will be really excited to eat all the sprinkles today!" That made him laugh, and later that night, he told my husband he left a special treat for the vacuum. — Laura Meyers, San Francisco

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