2021年2月18日 星期四

On Tech: Who wins the (online) corner store?

Plus, explaining Australia's Facebook news blackout.

Who wins the (online) corner store?

Ard Su

Today I want to talk about one of the fascinating tussles in technology: trying to turn the shop around the corner into an online store.

Just about every business, from Walmart to a home baking operation, wants to find customers and sell its products online, and this has only accelerated during the pandemic. But it's hard. An owner of a cheese shop doesn't have the time, expertise and money to become as skilled in online shopping as Amazon.

What's happening spotlights a big question about the future of commerce: Will one-stop specialists like Amazon dominate everything, or will the internet empower anyone to open a successful store?

To over simplify, there are essentially two paths for businesses that want to sell stuff online or just have an internet presence. They can either do it themselves, or link up with an online powerhouse. Both come with downsides.

That cheese shop or a local toy store can set up its own website, but then it has to hope that it gets noticed. It can also be annoying to manage a website and maybe handle online orders, too.

Or the cheese shop can sell online at a food bazaar like Goldbelly and the toy store can sell merchandise through Amazon — where lots of potential customers already are — and have those websites catalog inventory and handle payments and shipping. The downside is that the merchants typically give up a big chunk of sales, control and customer loyalty to those websites.

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Enter one zillion tech companies that promise to help. Facebook and its Instagram and WhatsApp apps pitch themselves as a way for stores or home businesses to easily go digital and reach a massive audience without losing independence. Google, Square, Reliance Jio in India and WeChat in China hold out a similar premise.

To varying degrees, these companies all try to bridge the do-it-yourself approach for online businesses with the benefits of linking up with vast internet malls like Amazon.

Maybe the most interesting one of them all is Shopify. Without most people noticing, its software powers the online storefronts of about 1.7 million businesses, and it has grown by leaps and bounds during the pandemic.

For a monthly fee and a relatively small commission on sales, businesses can use Shopify to set up a website and app, display images of their products, connect to their inventory systems and handle online payments.

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Unlike many of the other tech companies that want to bring stores online, Shopify promises to give businesses a way to reach shoppers everywhere, including on Facebook, Walmart.com and their own websites. Businesses can also ship products from a Shopify network of warehouses, like what Amazon offers merchants.

You can see the promise. Just as Uber wants to put the delivery power of Amazon in the hands of local businesses, Shopify wants to give stores the digital skills of Amazon without losing their individuality or spending a fortune by selling on Amazon or another online bazaar.

Is this going to work? We'll see. News emerged this week that Amazon bought a Shopify-like company, which could be a sign that Amazon thinks Shopify is onto something.

I wonder if there really is a middle ground like the one Shopify is seeking to offer — and not just in shopping. Services like Patreon and Substack promise musicians and writers an easy path to reach the world without becoming a faceless cog in internet machines like YouTube.

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But the history of the internet is that success accrues most to companies that assemble vast numbers of people and make it easy for all of us. And that's Amazon.

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Explaining Australia's Facebook news blackout

Something strange is happening in Australia. There's a proposed new law there that would require big internet properties — basically, Google and Facebook — to directly pay news organizations for linking to their news.

In response, as my colleagues reported, Google cut a deal to pay Rupert Murdoch's News Corp, one of Australia's dominant news organizations. Facebook said it wouldn't go along, and on Wednesday started blocking any links to news articles. (And a lot of not-news, too, including government information.)

Here are a few thoughts:

The opposite of an underdog: Google and Facebook are the ultimate big dogs, and everyone else — even Murdoch and the rest of Australia's concentrated news media industry that pushed for this law — is an underdog by comparison, my colleague Damien Cave, based in Sydney, wrote.

Like their counterparts in many other countries, Australian media companies have complained for years that they weren't being fairly compensated for the value their information provides to internet giants. But Australia is (so far) one of the few countries where the news media had the power and connections to make it happen.

Facebook and Google aren't in lock step: Google sees news as essential to people who are hunting for information on its sites. Facebook sees itself as a hub for people to come together — and news articles are a relatively small part of the global conversation.

But it's not just philosophy at work. Google may be betting that it's cheaper and wiser to pay up in Australia — and maybe elsewhere — and avoid sparring with news outlets and the government. Facebook seems willing to fight. (It's also possible that Facebook will reach a compromise, and news will return.)

An experiment in news without Facebook: Australia is an unwitting test lab for what happens to Facebook, news organizations and the public when Facebook is a news desert.

After Google News shut down in Spain a few years ago over a legal dispute, online readership fell for news organizations, although it may not have been a bad thing.

But these are meaty questions with no easy answers: Are Facebook and Google good for news organizations, or are they parasites? Do they have an obligation to support quality news? And are people better informed from reading news on Facebook, or is it such a mix of good and garbage that no one loses if the news is gone?

The common thread in many disputes with America's tech superstars is a desire to repair what people believe is damage caused by the companies' reach and power. This fight in Australia and the global spats over regulation are the same version of trying to put the genie back in the bottle.

Before we go …

  • The people behind America's favorite online store: For The New York Times Magazine, Erika Hayasaki spoke to Amazon warehouse employees east of Los Angeles who were emboldened by the pandemic to speak out about their working conditions.Greg Bensinger, a member of the Times editorial board, wrote in a column that Amazon's disputes with its warehouse workers are "an opportunity for consumers to consider the human cost of speedy delivery."
  • Tech giants say that remote work is the future. So why are they still building so much office space? "Silicon Valley's giants are growing too fast to loosen their grip on physical space — even if, in some cases, they might want to," Wired wrote.
  • Save yourself the money: The Washington Post writes that you don't need a UV sanitizer for your smartphone.

Hugs to this

Penguins at a zoo in Syracuse, N.Y., got rocks for Valentine's Day. Please don't get your loved ones rocks as gifts, but these penguins loved the new additions to their nests.

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2021年2月17日 星期三

The T List: Five things we recommend this week

An exhibition of new work by Stanley Whitney, housewares from Ogata Paris — and more.

Welcome to the T List, a newsletter from the editors of T Magazine. Each week, we're sharing things we're eating, wearing, listening to or coveting now. Sign up here to find us in your inbox every Wednesday. And you can always reach us at tlist@nytimes.com.

SEE THIS

The Colorful Canvases of Stanley Whitney

Stanley Whitney's "Twenty Twenty" (2020).© Stanley Whitney, courtesy of Matthew Marks Gallery

By Chantal McStay

T Contributor

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For the past 25 years, the painter Stanley Whitney, a veteran of New York's abstract school, has mined the formal, political and emotional power of color, covering canvases with grids of rich, saturated hues. In keeping with the recent spate of shows dedicated to the work of Black abstract painters, last week saw the opening of the artist's first major solo exhibition in Los Angeles, "Stanley Whitney: How Black Is That Blue," which comprises a suite of 11 works he created last year and is spread across Matthew Marks's two galleries there. The 8-by-8-foot title painting is punctuated with a small black square, highlighted with cerulean and midnight edges, that sits atop a block of lush, opaque azure in the upper left-hand corner of the canvas — a microcosm of the many alluring blues and blacks, along with striking golds, reds, pinks and greens, that echo throughout the show. In "Twenty Twenty" — the largest work on view, at 12 feet wide by 8 feet high — a thin blue line careens off the lower portion of the canvas, tracked by another, in black, that runs parallel to it. The titles of Whitney's paintings are often plucked from his favorite lines in songs or books. "How Black Is That Blue" is lifted from a poem by Osip Mandelstam, but it's also reminiscent of the jazz standard immortalized in Louis Armstrong's rendition of "(What Did I Do to Be So) Black and Blue." (Jazz has long influenced Whitney's paintings.) The works "can have all of these connotations," says Jacqueline Tran, the gallery's senior director, "in addition to presenting a formal question about color." Indeed, each of these paintings, which seem to submerge the viewer in their radiant density of pigment, affirms the truth of Whitney's assertion that "color brings so much emotion and depth to people." "Stanley Whitney: How Black Is That Blue" is on view through April 10 at Matthew Marks Gallery, 1062 North Orange Grove and 7818 Santa Monica Boulevard, Los Angeles, matthewmarks.com.

BOOK THIS

Bucolic Chalets Perched Among the Alps

Situated above the city of Monthey, Switzerland, the eco-friendly Whitepod resort's newest accommodations include chalets made from larch sourced from the surrounding forests.Courtesy of Whitepod

By Michaela Trimble

T Contributor

Nestled in the pristine alpine hamlet of Les Giettes, in Switzerland's Valais region, the eco-friendly Whitepod resort offers a resplendent way to experience the Alps. Designed in 2004, it includes 18 single-room geodesic domes in which guests can enjoy an intimate getaway with views over the city of Monthey. But those looking for a bit more space are also in luck: Last year, the property added nine wooden chalets (with plans to build 12 more), designed by the Californian-Swiss architecture firm Montalba Architects to resemble a mountain village. Each comprises multiple bedrooms, a living room and a dining room, and, in keeping with the hotel's mission to offer both luxurious and environmentally sound accommodations, is energy efficient, with electricity supplied from turbines powered by mountain spring water. Made entirely of Swiss materials — including zinc roofing and exterior cladding fashioned from larch — the chalets also feature solid cedar tables by the Italian design studio Durame and raw fiber bed frames by the Swiss sleep company Elite. Guests awaken to expansive views of the surrounding forest and Lake Geneva, and are greeted with a breakfast of local specialties — including buttery croissants and levain bread served with apricot and raspberry jams — delivered to their door via an electric food truck. The generous spread is necessary sustenance for a day spent on the property's 15 miles of hiking routes and slopes for skiing, snowboarding and snowshoeing. Chalets start at around $730 a night, whitepod.com.

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DRINK THIS

Loose-Leaf Tea Inspired by the Ritual of Gong Fu

Three Gems Tea's porcelain gong fu tea set, handmade in Jingdezhen, China, and single-varietal oolong tea, grown on family farms in China and Taiwan.Josh Schaedel

By Nikki Shaner-Bradford

T Contributor

Whenever Diana Zheng, who moved to the United States as a child, returned to the Chaoshan region of China, she would reunite with family over endless rounds of gong fu tea. The custom, a centuries-old ceremony that makes use of small vessels that "force you to pay attention: to the brewing, serving, sipping and to the people around you," she says, inspired Zheng, who is now based in Los Angeles, and Ayumi Takahashi, her business partner, to start Three Gems Tea, a line of loose-leaf infusions and tea ware, in 2019. The brand currently offers six oolong varieties, all of which are sourced from family farms in China and Taiwan that use biodynamic and organic growing practices. There's the lightly roasted Forever Spring, with notes of honey and gardenia, as well as Sweet Cassia Rock, a dark roast from Fujian's Wuyi mountains, with hints of earthy plum and caramel. My favorite, though, is Midnight Blossom, a dancong varietal from China's Phoenix Mountain, with long, twisted leaves and a rich aroma of jasmine and wood. Also available is a brightly colored gong fu tea set, handcrafted in Jingdezhen, China's ceramics capital, by the husband-and-wife team of Studio Kaiwu, who create contemporary pieces in porcelain. Later this year, Three Gems will release an herbal line, with ingredients sourced from sustainable growers throughout California and paired with tea ware from the L.A.-based ceramist Eunbi Cho. Further down the road, Zheng and Takahashi envision a series of offerings from Japan, where Takahashi currently lives, a continuation of their pledge to bridge Eastern and Western cultures one sip at a time. From $6, threegemstea.com.

WEAR THIS

A Gardener Reimagines Sustainable Fashion

From left: Ron Finley in his Values shirt and Garden bandana; Kohshin Finley in the Freedom pants, Necessities T-shirt, Values shirt (worn around waist) and Necessities T-shirt (worn on shoulder); Cameron Washington in the Necessities T-shirt and Values shirt (worn as a skirt).Danielle Levitt

By Thessaly La Force

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"My aesthetics in design come from me as a kid, clothed, realizing nothing fit me. It's like the education system: standardized. And we're all custom," said Ron Finley, the Los Angeles-based activist and fashion designer, who recently teamed up with the biodegradable, recycled cotton and gender-neutral clothing brand Everybody.World on a new line of basics: wide-leg pants, shirts and hoodies emblazoned with the words "Integrity" and "Awareness," floral-print bandannas and canvas bags. Ten percent of proceeds (which will be matched by Everybody.World) from the hoodies, bags and pants, and 100 percent of proceeds from the shirts and bandannas, will go to Finley's namesake nonprofit. Finley's activism first made headlines over 10 years ago when he planted a garden in the curb space in front of his house in the South Central neighborhood of L.A. Unbelievably, he was threatened with arrest; today, the landscaping laws in California have changed as a result of his resistance (and he now offers a popular master class). Finley is philosophical and holistic about his work — "This is another form of design," he said on our Zoom call, waving an arm at the lush greenery behind him. Gardening to him is more than just an activity; it's a way of life. He added: "Just get back to what truly has value and realize that those new phones, that new car — nothing you can buy gives you value. The only thing that gives you value is you and your integrity." The campaign, which was inspired by the palette of nature (pomegranate red pants, lemon yellow sweaters), also features two of Finley's three talented sons, Azzedine and Kohshin (an artist), who helped with the collection's designs. Sometimes, it just runs — or grows — in the family. The Everybody.World by Ron Finley collection starts at $20, everybody.world.

COVET THIS

Housewares From a New Online Boutique

Left: the entrance hall of Ogata Paris at 16, rue Debelleyme. Right: tableware from Ogata in porcelain, ceramic and iron.Courtesy of Ogata

By Natalia Torija Nieto

T Contributor

Though Shinichiro Ogata's portfolio is wide-ranging — he is a chef and restaurateur, a designer and an architect — everything he does is in pursuit of saho, or the Japanese art of being. Nowhere is that plainer to see than at Ogata Paris, which opened in a former hôtel particulier in the Marais in December of 2019. Inside the impeccably renovated space, visitors can sit in the bar, restaurant or tea salon, or they can browse art, tea blends, sweets and a whole host of housewares to take with them when they go. Now — and rather conveniently, given current travel restrictions — many of those same items can be purchased via Ogata Paris's new online boutique. There, too, the breadth of Ogata's creative vision is on display, but to my mind a hammered-pewter chirori, or sake server; a delicate lacquered-paper plate; and a vibrant selection of hitokuchi-gashi bite-size confections such as a candied chestnut wrapped in bean paste and served with tea — are among the highlights. For Ogata, tea is a way of fostering human encounters — "a medium [through which] to meet people and share our sensitivity," he wrote via a translator — but even in times when those encounters are necessarily fewer and farther between, we can still find a bit of comfort by seeking beauty. onlinestore.ogata.com.

FROM T'S INSTAGRAM

In Mexico, Homes That Encourage Introspection

A native guamúchil tree in the limestone courtyard of Casa Padilla.Anthony Cotsifas

Seen from its suburban street in Guadalajara, the capital of Jalisco State in western central Mexico, Casa Padilla looks less like a house than like a monastery: a blank white wall marked with a broad crescent downspout and a plain cedar door. Barely seven feet high, the door opens into a small, shaded vestibule that ends in another door, this one leading to a bright, sunlit courtyard hemmed in by ecclesiastical walls. Designed in 1989 by the now 63-year-old architect Hugo Gonzalez — who is revered in Guadalajara's tight-knit design community but little known outside it — the 8,600-square-foot house is not so much a structure as it is a narrative, never legible in its entirety. If the fragile glass jewel boxes of high Modernism and concrete bunkers of Brutalism embrace radical transparency, then Casa Padilla is rooted in an older, liturgical logic of mystery and awe. In fact, it is one of many designs in and around Guadalajara that build on the legacy of Luis Barragán and others in their privileging of introspection. For more, visit tmagazine.com — and follow us on Instagram.

Correction: Last week's newsletter misstated the year that Nunchi was founded. It was 2019, not 2015.

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