2021年2月19日 星期五

The Daily: Investigating Abuse in New York’s Homeless Shelters

What a year-long investigation looked like. Plus, how you're listening to The Daily now.

Hi, everyone. It's Friday! For the Americans reading, we hope you enjoyed a short workweek. Our team has been weathering some cold temperatures in our remote offices, and we hope everyone is safe and warm, wherever you are reading.

Last week, we asked you how you've been listening to The Daily lately — and we're featuring a few of your answers below. This week, we're wondering: What's one Daily episode you can't stop thinking about? Let us know, and we might feature you in a future newsletter.

Victor Rivera oversaw the growth of the Bronx Parent Housing Network into a major provider of shelter and services while New York's homeless population climbed to record numbers.Jason Cohen/Bronx Times, via Associated Press

Last Thursday, Amy Julia Harris, an investigative reporter at The Times, told us the story of Victor Rivera, the founder of a network of housing shelters in New York City, who has been accused of sexual and financial misconduct — and of abusing a system meant to help the most vulnerable. Below, Amy Julia takes us behind the scenes of her investigation into Mr. Rivera:

By Amy Julia Harris

In July 2019, I received an anonymous tip that said I should look into the way that Victor Rivera spent money and treated women. So I started making phone calls to former employees of the Bronx Parent Housing Network, the organization Mr. Rivera founded.

Most conversations started the same way: I'd ask open-ended questions about the organization, and people would pretty quickly interrupt me and ask, "Did you hear about Victor Rivera's conduct with women?" People said that the organization had given payments to women who had accused him of sexual misconduct and that he had coerced homeless women in his shelters into sex. But what I really needed were names, documents and firsthand accounts. So I kept making phone calls and kept a list of women's names that had been mentioned to me. I obtained a list of women who used to live in Mr. Rivera's homeless shelters, and I began calling them to ask about their experiences.

Some women were easier than others to find or talk to. One woman who had complained to the city about Mr. Rivera's sexually harassing her in 2017 was eager to talk. But other people were harder to get to open up.

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One woman I met teared up as she told me I needed to talk to her friend, Erica Sklar, who she said had been assaulted by Victor Rivera. I asked the friend to introduce me to Erica, and I met the two of them in an apartment in the Bronx. Erica was very nervous, and in our first meeting, we didn't discuss the alleged assault — we just talked about life in New York City and how different it was from California, where we both were from.

A few weeks later, in our next in-person meeting, Erica told me her story: about how she was homeless, entered a Bronx Parent Housing Network shelter in 2012 and met Mr. Rivera. She said he was friendly and warm and one day asked her if she wanted to move into permanent housing in his personal home in the Bronx. Once she was living in his home, she said, he sexually assaulted her in 2016, suggesting he would evict her if she didn't give him oral sex. (In a statement, Mr. Rivera denied any impropriety and called the accusations against him "meritless.")

Erica was tremendously nervous about sharing this secret she had carried around for years. She initially told me she would never go public with her story and wanted to remain anonymous. But I stayed in touch with her, making seven or eight visits to her apartment, and continued to give her updates about my reporting and the other women who claimed they had had similar experiences with sexual harassment or assault. I broached the possibility of her going on the record and sharing her story, and it was an ongoing discussion for months. She was worried about her safety, and about retaliation. But she ultimately agreed. She said she wanted to share her story in the hopes that it would help other people.

And her speaking out had an impact: The day after the story published, Victor Rivera was fired by his homeless organization, and the Bronx district attorney opened a criminal investigation into his conduct.

Talk to Amy Julia on Twitter: @amyjharris

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A note from our listeners

By Mahima Chablani and Desiree Ibekwe

Sarah, a listener from North Carolina, has raised hundreds of dollars to provide fresh fruit for her local food bank. Thanks, Sarah!Christopher Brown

Now that the morning commute is, for many of us, nonexistent, we were curious about your new morning routines. So in last week's newsletter, we asked you. This is what we heard:

Birgit from Santa Rosa, Calif., says she runs while listening to the show. "Michael averages about 35 miles a week with me!" she wrote. And Toni from Southeast Texas shared that she often listens while cooking. Last Monday, that meant cooking a dinner of Beyond Meat patties with pea tendril pesto, brioche buns with mozzarella cheese and a side of daikon radish fries.

Also landing in our inbox last week was a message about Sarah Holmes, a listener from North Carolina who, after hearing our episode "A Day at the Food Pantry" last November, started an initiative to donate fresh fruit weekly to her local food bank.

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Sarah volunteered at a local food bank and saw "that there was very little fresh food that was being given out, especially fruit." She recalled how Natasha, one of the food pantry clients in the episode, said that ever since her husband had lost his job, they could no longer afford to give fresh fruit to her children.

So Sarah decided to start a GoFundMe page to see if any of her friends and family would help her buy fruit for local families in need. According to her local paper, Sarah has delivered over 200 pounds of fruit.

Got any stories to share? Email us at thedaily@nytimes.com.

On The Daily this week

Tuesday: We spoke to Stacey Plaskett, one of the Democratic impeachment managers, about what former President Trump's trial was like through her eyes.

Wednesday: One of the worst winter storms in decades has plunged Texas into darkness. It could be a glimpse into America's future as climate change intensifies.

Thursday: What the story of Paul Rusesabagina, whose tale was dramatized in the 2004 film "Hotel Rwanda," tells us about the future of Rwanda.

Friday: Many American adults are predicted to be fully vaccinated by the end of this summer, but when will children receive the coronavirus vaccine?

That's it for The Daily newsletter. See you next week.

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2021年2月18日 星期四

On Tech: Who wins the (online) corner store?

Plus, explaining Australia's Facebook news blackout.

Who wins the (online) corner store?

Ard Su

Today I want to talk about one of the fascinating tussles in technology: trying to turn the shop around the corner into an online store.

Just about every business, from Walmart to a home baking operation, wants to find customers and sell its products online, and this has only accelerated during the pandemic. But it's hard. An owner of a cheese shop doesn't have the time, expertise and money to become as skilled in online shopping as Amazon.

What's happening spotlights a big question about the future of commerce: Will one-stop specialists like Amazon dominate everything, or will the internet empower anyone to open a successful store?

To over simplify, there are essentially two paths for businesses that want to sell stuff online or just have an internet presence. They can either do it themselves, or link up with an online powerhouse. Both come with downsides.

That cheese shop or a local toy store can set up its own website, but then it has to hope that it gets noticed. It can also be annoying to manage a website and maybe handle online orders, too.

Or the cheese shop can sell online at a food bazaar like Goldbelly and the toy store can sell merchandise through Amazon — where lots of potential customers already are — and have those websites catalog inventory and handle payments and shipping. The downside is that the merchants typically give up a big chunk of sales, control and customer loyalty to those websites.

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Enter one zillion tech companies that promise to help. Facebook and its Instagram and WhatsApp apps pitch themselves as a way for stores or home businesses to easily go digital and reach a massive audience without losing independence. Google, Square, Reliance Jio in India and WeChat in China hold out a similar premise.

To varying degrees, these companies all try to bridge the do-it-yourself approach for online businesses with the benefits of linking up with vast internet malls like Amazon.

Maybe the most interesting one of them all is Shopify. Without most people noticing, its software powers the online storefronts of about 1.7 million businesses, and it has grown by leaps and bounds during the pandemic.

For a monthly fee and a relatively small commission on sales, businesses can use Shopify to set up a website and app, display images of their products, connect to their inventory systems and handle online payments.

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Unlike many of the other tech companies that want to bring stores online, Shopify promises to give businesses a way to reach shoppers everywhere, including on Facebook, Walmart.com and their own websites. Businesses can also ship products from a Shopify network of warehouses, like what Amazon offers merchants.

You can see the promise. Just as Uber wants to put the delivery power of Amazon in the hands of local businesses, Shopify wants to give stores the digital skills of Amazon without losing their individuality or spending a fortune by selling on Amazon or another online bazaar.

Is this going to work? We'll see. News emerged this week that Amazon bought a Shopify-like company, which could be a sign that Amazon thinks Shopify is onto something.

I wonder if there really is a middle ground like the one Shopify is seeking to offer — and not just in shopping. Services like Patreon and Substack promise musicians and writers an easy path to reach the world without becoming a faceless cog in internet machines like YouTube.

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But the history of the internet is that success accrues most to companies that assemble vast numbers of people and make it easy for all of us. And that's Amazon.

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Explaining Australia's Facebook news blackout

Something strange is happening in Australia. There's a proposed new law there that would require big internet properties — basically, Google and Facebook — to directly pay news organizations for linking to their news.

In response, as my colleagues reported, Google cut a deal to pay Rupert Murdoch's News Corp, one of Australia's dominant news organizations. Facebook said it wouldn't go along, and on Wednesday started blocking any links to news articles. (And a lot of not-news, too, including government information.)

Here are a few thoughts:

The opposite of an underdog: Google and Facebook are the ultimate big dogs, and everyone else — even Murdoch and the rest of Australia's concentrated news media industry that pushed for this law — is an underdog by comparison, my colleague Damien Cave, based in Sydney, wrote.

Like their counterparts in many other countries, Australian media companies have complained for years that they weren't being fairly compensated for the value their information provides to internet giants. But Australia is (so far) one of the few countries where the news media had the power and connections to make it happen.

Facebook and Google aren't in lock step: Google sees news as essential to people who are hunting for information on its sites. Facebook sees itself as a hub for people to come together — and news articles are a relatively small part of the global conversation.

But it's not just philosophy at work. Google may be betting that it's cheaper and wiser to pay up in Australia — and maybe elsewhere — and avoid sparring with news outlets and the government. Facebook seems willing to fight. (It's also possible that Facebook will reach a compromise, and news will return.)

An experiment in news without Facebook: Australia is an unwitting test lab for what happens to Facebook, news organizations and the public when Facebook is a news desert.

After Google News shut down in Spain a few years ago over a legal dispute, online readership fell for news organizations, although it may not have been a bad thing.

But these are meaty questions with no easy answers: Are Facebook and Google good for news organizations, or are they parasites? Do they have an obligation to support quality news? And are people better informed from reading news on Facebook, or is it such a mix of good and garbage that no one loses if the news is gone?

The common thread in many disputes with America's tech superstars is a desire to repair what people believe is damage caused by the companies' reach and power. This fight in Australia and the global spats over regulation are the same version of trying to put the genie back in the bottle.

Before we go …

  • The people behind America's favorite online store: For The New York Times Magazine, Erika Hayasaki spoke to Amazon warehouse employees east of Los Angeles who were emboldened by the pandemic to speak out about their working conditions.Greg Bensinger, a member of the Times editorial board, wrote in a column that Amazon's disputes with its warehouse workers are "an opportunity for consumers to consider the human cost of speedy delivery."
  • Tech giants say that remote work is the future. So why are they still building so much office space? "Silicon Valley's giants are growing too fast to loosen their grip on physical space — even if, in some cases, they might want to," Wired wrote.
  • Save yourself the money: The Washington Post writes that you don't need a UV sanitizer for your smartphone.

Hugs to this

Penguins at a zoo in Syracuse, N.Y., got rocks for Valentine's Day. Please don't get your loved ones rocks as gifts, but these penguins loved the new additions to their nests.

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