2021年3月19日 星期五

On Tech: Your pandemic tech habits

Therapy from afar. Books on the iPad. Friends via screens. Here's the tech that's sustained us.

Your pandemic tech habits

Aisha Madu

A rock musician and a chamber orchestra violinist discovered apps that allowed them to play music with others far away. A woman in Toronto says she's learned how to take courses and order groceries online, but she longs to be with her great-grandsons.

I wrote last week about our pandemic-altered year of technology, and I asked On Tech readers to tell us what you loved or loathed about a more virtual life.

Some of you said you had formed new habits that you think might stick, including meditating online and gathering weekly with pals over Zoom. Some readers said they were grateful for virtual stand-ins but could not wait to get back to the library and hugging their family members. (Virtual hugs to you all.)

Thank goodness tech has helped us muddle through a crisis. Also, just ugh to all of it.

Here is a taste of readers' views on technology that has helped them cope. The responses have been lightly edited. And wave hello to our On Tech editor Hanna Ingber for plucking a selection of your new habits:

My 3-and-half-year-old grandson lives in Portland, Maine. I read an online book while he follows along with a hard copy in front of him. This year, reading together has strengthened our bond at a distance. He calls me all of the time, asking me to please read him another story. — Starker White, Rockford, Ill.

Because I've watched so much Netflix that I got bored, I started drawing cartoons that highlight how our lives have changed during the pandemic and shared them on Instagram. — Irina Blok, San Francisco

A new habit I've picked up is reading e-books on my iPad. When libraries closed down, I didn't know how I was going to get my fix in. To be honest, I miss holding a physical book in my hand, turning a page and the satisfying feeling of closing the book when you've finished. I can't wait to go in and browse the shelves for hidden gems! — Elizabeth Price, Seattle

My new tech habit is meditation class by Zoom. I have never before been able to successfully meditate (monkey mind to the max). But being at home, in my most comfortable chair in front of the fireplace with a cup of coffee has worked for me. Meditation has been a great tool to help me cope with the stress and anxiety of this terrible, no-good year. — Julie Lindmark, Shoreview, Minn.

I've been geographically distant from my old band mates for over 20 years. During lockdown, we discovered we could use an app called JamKazam to play music together over the internet in real time. We've been doing that every Sunday for the past 10 months. Rock on! — Gregg Butensky, San Francisco

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Since May, I've played in about 100 chamber-music sessions using Jamulus, which has virtually eliminated delay in audio communication between players even hundreds of miles apart. I've been able to maintain my social ties with my musician friends and make some new musical friends as well. Last, but not least, I am encouraged to keep practicing. (Nothing like knowing one has to play a tricky first-violin part the next day.) — Tom Frenkel, Sunnyside, N.Y.

My new habit is ordering groceries online and no contact pickup! I LOVE it. I am 68 and retired and have very bad eyesight. My "shoppers" have done an outstanding job! It's a true improvement that should remain in place. — Patricia Cornett Farley, Bluefield, W.Va.

I am 86 years old and haven't hugged anyone in my family for one year. But I've learned to use Zoom and to order my groceries online, both of which helped me keep myself fed, independent and sane. I am taking a great course on rebel Russian authors. I've attended services at my synagogue without having to put on my snow boots. I've gone to art galleries and operas without having to dress up or worry about where to park.

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Still, I miss being out in the world. Will that ever be natural for me again? Time is precious. How will I ever make it up? Will my little great-grandsons know me when we can finally be together after a year or more apart? — Sandra Atlin, Toronto

My psychologist is now doing telehealth visits, and I love it. It's my hope that this becomes a permanent option in the future. Not only for me, but for the multitudes of people who need mental health care and aren't in a position to access it in person. — Laurel Mollison, Jacksonville, Fla.

I teach ballet to older women. When we had to stop dancing together in person, I was motivated to find a way to deliver a class in some form. With an iPhone, my teenager's tripod and the tech advice of my three adult children and my son-in-law, I was able to quickly learn to record a ballet class, edit it on my laptop, make a YouTube channel, upload the video and share it.

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The whole learning curve was fun, as it involved skills that the kids enjoyed showing me. I'm grateful for the chance to learn from my kids and to make the most of an otherwise isolating year. — Hallie Blanchard Rehwaldt, Evanston, Ill.

I purchased Duolingo and brushed up on French and picked up Arabic and German. It was something I built into my schedule every day and had to do for at least 20 minutes. It was my "mind exercise" and kept me connected to the world despite travel restrictions. Also, I think I inspired my son to pick up Beginner French in his high school course registration! — Therese McCauley, St. Paul, Minn.

I go to an annual girls' weekend trip on Lake Gaston with five other women. That had to be canceled last year. We've instituted a weekly Zoom call on Tuesday nights after we put the kids to bed to catch up with each other and talk and laugh, and sometimes cry. It's brought us even closer together than the usual once per year weekend could. — Rebecca Antoszewski, Ellicott City, Md.

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Before we go …

  • Streaming is not the future of sports quite yet: The National Football League and the TV networks need one another to make sure viewership and their fortunes don't disappear overnight. That's why N.F.L. games will mostly be on TV over the next decade under a new contract worth about $110 billion (!?!?), my colleague Kevin Draper wrote. Also, Amazon will produce its own football telecasts for the first time.
  • Are schools paying too much for internet access? A former AT&T lawyer told The Washington Post that the company had overcharged schools for years under a consumer-funded program to cover internet costs for schools and libraries. (AT&T says it charged the lowest prices as required by law.)A question: Is the government doing too little to police this fund, or is the program fatally flawed? Here's a 2003 article about fraud in this same internet fund.
  • Humor does not compute: As Facebook has become more attuned to posts that glorify violence, its computers and human moderators have sometimes mistaken political satire for dangerous indictments, my colleague Mike Isaac reported. There is a long standing problem of internet companies failing to understand the context of posts.

Hugs to this

This is what a snoozing dormouse sounds like. It's whistling and snoring at the same time, maybe?

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2021年3月18日 星期四

On Tech: What we learned about Clearview AI

The facial recognition company faced huge backlash. But it didn't implode, it grew.

What we learned about Clearview AI

Hoan Ton-That, founder of Clearview AI. Photo illustration by Daniel Wenzel; Video Clip by PBS

By Kashmir Hill

Kashmir Hill, a technology reporter for The New York Times, is taking over the On Tech newsletter today to share what she learned after a year reporting on the facial recognition company Clearview AI.

Clearview AI has done something no other company ever has — and it's testing legal and ethical boundaries in doing so.

The start-up, based in New York, gathered billions of photos available online to create an app that searches people's faces to help identify who they are. The company operated out of public view for more than two years, before I wrote about its work in January 2020. The backlash was intense, and it seemed possible that Clearview would be sued, legislated or shamed out of existence. But not only did the company not implode, more customers in law enforcement flocked to its technology.

For the last year, I've been reporting on Clearview and how it was dealing with these challenges for a story for The New York Times Magazine. Here are five revelations from my reporting:

A troll played a pivotal role

BuzzFeed and HuffPost previously reported that Clearview's founder, a technologist named Hoan Ton-That, and his company had ties to the far right and to a notorious conservative provocateur named Charles Johnson who ran a few short-lived investigative news sites that seemed designed to troll liberals. Johnson was banned from Twitter in 2015 and mostly disappeared from the public eye for the last few years.

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According to Johnson, one of the projects he was working on during that time was Clearview. He considers himself a co-founder of the company. Clearview disputes that.

Johnson met Ton-That in 2016. They attended the Republican National Committee Convention in Cleveland together that summer, where Johnson introduced Ton-That to the billionaire tech investor Peter Thiel, who later provided seed money for the company that became Clearview.

Two days after the convention, Johnson also connected Ton-That to a communications consultant named Richard Schwartz. In 2017, the three of them formed a New York company called Smartcheckr LLC. The next year, Johnson's shares in Smartcheckr were transferred into a 10 percent stake in Clearview, according to a contract he provided to me.

New customers and new funding

In January 2020, Clearview had been used by at least 600 law enforcement agencies. The company says that is now up to 3,100. The Army and the Air Force are customers. U.S. Immigration and Customs Enforcement, or ICE, signed a $224,000 deal to use Clearview's technology in August. "Our growth rate is crazy," Ton-That said.

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Clearview sold $8.6 million in stock in August, according to a financial disclosure. The company has collected $17 million in total from investors and is valued at nearly $109 million, according to the start-up data provider PitchBook.

It has 'revolutionized' the investigation of child sex abuse

Department of Homeland Security investigators affiliated with ICE first started using Clearview in mid-2019 to solve crimes involving the sexual exploitation of children.

In one case, agents had photos of a young girl being abused that had been found by Yahoo in a foreign user's account. The abuser's face was visible in the photos, but ICE didn't know who he was. Investigators ran the photos through Clearview, and he showed up in the background of an Instagram photo from an event. The clue eventually led investigators to identify the man and rescue the 7-year-old he had been abusing.

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"It has revolutionized how we are able to identify and rescue children," an ICE official said. "It's only going to get better, the more images that Clearview is able to scrape."

A legal argument invoking the First Amendment

There are no federal laws in the United States regulating facial recognition technology. The biggest legal hurdle for the company is Illinois's Biometric Information Privacy Act, a state law from 2008 that says that private entities must receive individuals' consent to use their biometrics — a fancy word for measurements taken of the human body — or incur fines of up to $5,000 per use. Clearview AI faces 11 lawsuits in Illinois, including one filed by the American Civil Liberties Union.

Clearview has hired Floyd Abrams, a veteran First Amendment lawyer, to help defend it. Abrams says that because Clearview's database contains photos that are available on the internet, the company is protected by the U.S. Constitution.

"We're saying that where information is already out, already public," Abrams said, "that the First Amendment provides enormous protection."

The A.C.L.U. doesn't object to Clearview's scraping of photos, but it says that creating a faceprint from them is "conduct" and not speech — and thus isn't constitutionally protected.

Now that the taboo is broken, copycats will follow

Clearview has said that it doesn't plan to let the public use its app, but a copycat company could.

And within the last year, a mysterious new site called PimEyes has popped up with a face search. It works surprisingly well.

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Before we go …

Hugs to this

I'm pretty sure this dog can't drive a scooter but Maximilian looks magnificent at the wheel.

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