2021年3月23日 星期二

On Tech: Big Tech wants points for jobs

Plus, don't share your location in photos.

Big Tech wants points for jobs

Timo Lenzen

Here's one more way that technology companies are becoming more like conventional corporations: When they talk about jobs, it's often a political message.

Google last week detailed its expansion of offices, computer data centers and staff around the United States. The company didn't say so, but it needs more people, buildings and infrastructure to keep growing and making money. It's smarter politics and public relations to rebrand it as "investing in America."

Google is not alone. Amazon has turned its mammoth work force into its loudest political message that the company is helping Americans and the economy. The iPhone manufacturer Foxconn keeps promising high-tech jobs at its Wisconsin factory, even though it hasn't delivered on three years of hiring promises. Facebook and Apple regularly talk about how they support small businesses and help generate jobs at app companies.

Growing corporations are engines of economic growth, and it's nothing new for them to brag about what they're doing for political reasons. Defense contractors might suggest to members of Congress that cutting the Pentagon's budget could lead to fewer jobs in a lawmaker's district or state. Walmart tallies how much it buys from American suppliers.

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But it's still odd to see tech companies playing this same game of corporate soft power. This was an industry that for a long time said it didn't need to do the usual corporate muck of lobbying and courting political power. This was never really true, but it's gotten even less so.

As more people and politicians worry about the influence of technology companies in the economy and our lives, digital corporations have been forced to try harder to keep people feeling warm and fuzzy about them. One way to do that is to copy what boring old companies have always done: Get attention for their hiring and growth.

Amazon is the epitome of a company that uses its hiring and economic growth as a tool to influence how others perceive it. My colleague Karen Weise has written about Amazon's using its growing staff of 1.3 million people as a force of political persuasion.

Workers at Amazon warehouses go to Washington to meet with members of Congress and give lawmakers safety vests with the names of the company's warehouses in their districts. Amazon regularly talks up its job openings and new warehouses and offices, and it has a website that tallies how much the company spends in the United States.

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It's a compelling message. Few companies in the history of the United States have hired people at the rate Amazon has recently. And many towns and states want Amazon facilities in their backyards — and politicians want credit for bringing those jobs to their area.

It's also undeniable that all that spending is for Amazon, not for America. The company's sales are growing fast, and its commitment to get more packages to Prime members' doorsteps in one day has required it to add workers, open more depots near major population centers and spend more on planes and trucks.

The desire to paint corporate necessity in the best possible light sometimes creates strange spectacles. Apple in 2018 basically patted itself on the back for paying taxes and buying equipment to make iPhones.

Tech companies are becoming just like every other for-profit corporation. They want to be seen as contributing to society, not just making money.

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TIP OF THE WEEK

Don't share your location in photos. Please.

This tip from Brian X. Chen, The New York Times's consumer technology columnist, made me immediately check my phone settings:

Many of us rely on our smartphones for our everyday cameras. But our phones collect lots of data about us, and camera software can automatically make a note of our location when we snap a photo. This is more often a potential safety risk than a benefit.

Let's start with the positives. When you allow your camera to tag your location, photo management apps like Apple's Photos and Google Photos can automatically sort pictures into albums based on location. That's helpful when you go on vacation and want to remember where you were when you took a snapshot.

But when you're not traveling, having your location tagged on photos is not great. Let's say you just connected with someone on a dating app and texted a photo of your dog. If you had the location feature turned on when you snapped the photo, that person could analyze the data to see where you live.

Just to be safe, make sure the photo location feature is off by default.

To do this on iPhones: Open the Settings app, select Privacy, then Location Services and finally, Camera. Under "Allow Location Access," choose "Never."

On Androids, inside the Camera app, tap the Settings icon that looks like a gear cog. Scroll to "tag locations" or "save location," and switch the toggle to the off position.

You might choose to turn the location feature on temporarily to document your vacation, but remember to turn it off when your trip is over.

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Before we go …

  • A very valuable chat app: My colleagues reported that Discord, a messaging app that is popular for group video games, has discussed selling the company to Microsoft. A sale may never happen, but the price that was discussed was more than $10 billion.
  • Meet Dr. Zoom: Some medical schools have held cadaver dissection by simulation software during the pandemic, and, yes, it's as weird as it sounds. My colleague Emma Goldberg talked to physicians in training about how they've adapted to virtual learning in what is typically very hands-on education.
  • Want to feel old and irrelevant?! Ryan Kaji is 9. His family generates $30 million in annual revenue from YouTube channels of Ryan opening new toys, exercising and doing craft projects. His family told Bloomberg News that the real money from those videos comes from sales of related merchandise like branded toys and clothes.

Hugs to this

It's officially spring here in the Northern Hemisphere. Chill out to this stunning video of robins. (This was recommended by The New York Times Cooking newsletter.)

Note: I made a mistake in Monday's newsletter. I said that e-commerce sales in the United States were about $800 million in 2020. The correct figure was $800 billion. Thank you to the On Tech readers who spotted this.

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2021年3月22日 星期一

On Tech: Streaming saved music. Artists hate it.

Plus, where Big Tech is challenged.

Streaming saved music. Artists hate it.

Alexis Jamet

Streaming services like Spotify and Apple Music rescued the music industry. They're also tearing it apart.

My colleague Ben Sisario says that musicians complain about streaming economics that can translate millions of clicks on their songs into pennies for them. Last week, a group of musicians protested outside Spotify offices for changes in how they are paid from streaming.

Ben spoke with me about why streaming music has been a letdown for many musicians. The challenges reflect a larger question: What happens when the promise of making a living online from music, writing or building apps doesn't match the reality?

Shira: How has streaming changed the music industry?

Ben: It's been the industry's salvation. Largely because of Spotify and other subscriptions, streaming provided the industry something it never had before: regular monthly revenue.

To oversimplify, the big winners are the streaming services and the large record companies. The losers are the 99 percent of artists who aren't at Beyoncé's level of fame. And they're angry about not sharing in the music industry's success.

If more people are paying for music, why isn't that money trickling down?

There's a complicated and opaque formula that determines how the $10 monthly subscription for Spotify or Apple Music makes its way to artists. After those services take their cut, about $7 goes into a pot of money that gets split a bunch of ways — for the record labels, songwriters, music publishers, artists and others.

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The more people listen to music, the less each song is worth because it cuts the pie into smaller and smaller slices. I've seen financial statements from some fairly popular independent musicians that suggest they're making a pretty good living from streaming. But often, unless musicians have blockbuster numbers, they aren't making a great deal.

Who is to blame for this?

The streaming services and the record labels both bear responsibility.

Spotify pays a big chunk of its sales to the record labels, and then it's up to those labels to distribute the money to musicians. The music industry doesn't have a great track record of paying artists fairly.

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But Spotify is also nowhere close to its stated mission of "giving a million creative artists the opportunity to live off their art." It likely has around seven million artists on its platform, and Spotify's figures show that only about 13,000 of them generated $50,000 or more in payments last year. How can that number possibly get to a million?

Haven't many musicians always felt exploited and underpaid?

Yes, but the streaming model has exacerbated the divide between superstars and everybody else. It's also a fallacy to dismiss musicians' complaints. Economic inequality has been around a long time, but it still should be addressed.

What's the solution? Can streaming ever work for everyone?

There is talk of changing the payments systems to a "user-centric model" that would allocate payments based on what people listen to. If I listen only to Herbie Hancock on Spotify, my subscription fee goes only to him, after the service takes its cut. Proponents say this system would be more fair, especially to artists in niche genres. But there have been studies that say it's not that simple. And I wonder if it's too late to change.

Are any companies doing it differently?

There's a smaller music service, Bandcamp, that musicians tend to like. It lets artists limit how often their music is streamed and takes a relatively small commission on sales of song downloads, T-shirts and things like that. It's proof that Spotify isn't the only way it can be done.

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I'm also interested to see what Square might do with Tidal, the streaming service it bought last month. It's not going to change the economics of what a streaming song is worth, but Square is deeply integrated with things like merchandise sales. It could come up with new ways to help artists make more money or connect and market to fans.

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Where Big Tech is challenged

In China, upstart technology companies are doing something that can feel impossible. They're challenging the tech kings.

The Wall Street Journal reported recently that a five-year-old Chinese e-commerce site, Pinduoduo, became the country's most widely used shopping website. More people made purchases last year on Pinduoduo — which is a combination of Costco, a video game, QVC and Amazon — than shopped on Alibaba, China's version of Amazon.

By the way, do you want to feel small and insignificant? Chinese shoppers spend more than $2 trillion each year on online purchases — and it's nearing half of all retail sales in the country. Americans spent about $800 million on e-commerce in 2020, or about 14 percent of retail sales.

One of the big questions about technology is whether America's current tech giants like Google, Facebook and Amazon will stay powerful forever. In China, the answer is maybe not. (But we'll see.)

In the last few years ByteDance, the company that makes the Douyin app and its international version TikTok, has also challenged China's all-powerful Tencent.

I don't want to go overboard. Alibaba and Tencent remain supremely powerful, and it's hard to imagine that changing. ByteDance and Pinduoduo could have trouble staying popular and making money. It's also difficult to know if China is a glimpse at what could happen to tech powers elsewhere in the world. China is unusual.

But it is intriguing to see technology superpowers confronted with newcomers bringing fresh ideas.

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Before we go …

  • Online hate as a precursor of real-world violence: Anti-Asian hate speech has spiked in fringe corners of the internet, my colleague Davey Alba reported. Researchers told Davey that a surge in online vitriol toward ethnic groups showed an increased risk of violence against them.
  • A novel but potentially abusive way to get more people online: Rest of World wrote about loans for people who couldn't otherwise afford smartphones, but they come with a catch. Pop-up messages take over the phone screen to nudge people to make payments, and the phone might lock if people miss too many.
  • TikTok is the opposite of reading books but … TikTok videos are selling a lot of books. My colleague Elizabeth A. Harris wrote about "BookTok," or short videos of people recommending titles, recording time lapse videos of themselves reading or weeping after an emotionally crushing ending. "I wish I could send them all chocolates!" one author told Elizabeth.

Hugs to this

We want to hear from you. Tell us what you think of this newsletter and what else you'd like us to explore. You can reach us at ontech@nytimes.com.

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